- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Koniag Government Services (Washington, DC)
- …Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This ... Serve as an Escalation point for Tier II help desk . + Maintain the current print server and manage...images for all approved workstation configurations across the agency enterprise + Provide Tier III technical support to the… more
- BAE Systems (Vicksburg, MS)
- …POTS Telecom, you'll play a critical role in supporting 24/7/365 remote operations of the Enterprise Service Desk (ESD) Plain Old Telephone Service ... knowledge of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools… more
- Janus Henderson Investors (Manhattan, NY)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Integration Innovation, Inc. (i3) (Huntsville, AL)
- …will receive mentorship from experts in the IT field while working i3 corporate enterprise problems. This position is expected to last the duration of Summer 2026. ... located at the i3 Corporate Office in Huntsville, AL. Responsibilities + Provide customer service and technical support to i3 Team Members; local and remote users as… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and ... AND RESPONSIBILITIES + Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer software and… more
- BAE Systems (Vicksburg, MS)
- …and remote operations of Plain Old Telephone Service (POTS) telecom systems for the Enterprise Service Desk (ESD) in a large government enterprise ... knowledge of federal telecom standards (eg, NIST 800-53, FISMA) and ITIL practices for service desk and incident management + Proficiency in POTS telecom tools… more
- SAIC (Vancouver, WA)
- …the United States Department of Transportation in Vancouver, WA as a Junior Service Desk Technician. The junior role works alongside three other more-experienced ... a High School diploma. Must have minimum 1 year of experience providing customer service support in a business organization. + Must be able to work physically… more
- Two95 International Inc. (Wyomissing, PA)
- Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities + Respond to incoming call and e-mail queues promptly ... accounts and access rights for clients when applicable. + Provide exceptional customer service to all clients. + Utilize the all existing knowledge bases to… more
- PingWind INC (Cuba, NM)
- …of US Naval Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in customers throughout the ... Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type...USSOUTHCOM enterprise to assist with issues requiring resolution. Relocation, Health,… more
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