- Chenega Corporation (Melbourne, FL)
- …improvement. + Assist team members on projects requiring multiple inputs to ensure the Help Desk maintains compliance with Service Level Agreements. + ... **Req ID:** 37241 **Summary** ** Help Desk Technician II** **Melbourne, FL**...+ Excellent written and verbal communication skills and customer service skills are essential. **How you'll grow** At Chenega… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...software, and licenses. - Monitor and respond to IT help desk tickets in a timely and… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …trained to use Elite. A centralized team of state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified help ... HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates...customer facing portals, and system user authentication. + Receive help desk inquiries from state staff and… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Service Desk Team Manager, onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk .** **NOTE: ... members through the performance management process + Contribute to Help Desk Improvement by communicating observed gaps...service skills and be well versed in the Service Desk environment + Strong understanding of… more
- Robert Half Office Team (O Fallon, MO)
- Description + Position: Help Desk Representative (CONTRACT TO HIRE) + Location:1 PROGRESS POINT PKWY, O FALLON, Missouri, SAINT CHARLES, 63368-2211, United ... - $19 per hour + Schedule: 10:30am-7:00pm CST The Help Desk Representative role for the Small...duties and responsibilities: Job Responsibilities: - Provide timely customer service to incoming requests via the phone in an… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...the development of templates, guides, and documentation that will help improve efficiency. - Participate in occasional engagements with… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing + ... * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and Border… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors ...can't do it alone. We need great people to help us do great things - for our customers,… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,..., providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier...3 to 5 years in IT support or related help desk environments * Education: High School… more