- Aspen Dental (Tallahassee, FL)
- …offices. + **Reporting:** Monitor and update support tickets in a real-time Help Desk environment. Provide relevant details on resolution steps for ... or equivalent + 3+ years of experience in customer service or operations, preferably in healthcare, manufacturing, or digital...Members in a virtual environment + Experience in a Help Desk or Ticket Management System preferred,… more
- Gama-1 Technologies (Silver Spring, MD)
- …+ Lead and coordinate cross-functional contractor teams (developers, DevOps/cloud engineers, analysts, help desk and training personnel). + Assign and oversee an ... Staging, Training, Test, and Development. + Lead user support operations including help desk management, documentation updates, training sessions, and ongoing… more
- Koniag Government Services (Chantilly, VA)
- …and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to ... STIG compliance requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical… more
- HSBC (New York, NY)
- …providing liquidity and trade ideas to clients while trading within set limits to help the trading team achieve a given revenue target + Ensure correct ticket entry ... and order routing, maintains communication with sales desk and assists in resolving any settlement problems, ensures...We get it done. And we want you to help us build the bank of the future! Your… more
- Three Saints Bay (Patuxent River, MD)
- …Joint Federal Travel Regulations (JFTR) preferred + Service Now Assistance Portal (SNAP) and help desk experience is a plus. + Ability to work until 5:00 PM. ... including oversite of the Authorization Review Team, Claims Review Team, and Help Desk . **Duties and Responsibilities include, but are not limited to:** +… more
- Serco (Kirtland AFB, NM)
- …awareness, and the proper use of secure communication tools. + Collaborate with the help desk team to resolve escalated network issues and provide guidance on ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Link Solutions Inc (Leavenworth, KS)
- …to cutting-edge projects while safeguarding our national security. Job Responsibilities: + Provide help desk information and support; determine the cause of the ... of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not...network interfaces and internet connections. + Proficient in providing help desk support, identifying technical issues, and… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... initiation as well as the conclusion to Operations, Support Service , and Clients + Create and administer support event...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- Amentum (Rapid City, SD)
- …install, configure, and troubleshoot computer systems and associated assemblies and provide help desk technical assistance and training to system users. This ... technical support to systems upgrades and configuration changes. + Performs help desk , system administration. + Ensures Information Assurance requirements… more
- AECOM (Sacramento, CA)
- …organize the unit's internal SharePoint site, tracking tools, logs, templates, desk manuals, and document repositories to ensure information is current, accessible, ... and workflow sequences. + Support the creation and maintenance of desk manuals, SOPs, guidance documents, and workflow materials to promote consistent… more