- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. +...internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement… more
- Cambridge Health Alliance (Cambridge, MA)
- Information Aide - Front Desk **Requisition Number:** 10778 **Pay Range:** $20.08 - $27.48 per hour **Location** : CHA Cambridge Hospital **Work Days** : Varied ... holidays as needed **Category** : Clerical and Administrative Support **Department** : Front Desk at CHA Cambridge Hospital **Job Type** : Per Diem On Call **Work… more
- Terracon (Olathe, KS)
- …Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or ... close work orders (via IT Service Desk software) on each call received....High school diploma or equivalent. + Up to 1-year help desk related experience. + Associate's degree… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required:...Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree ... Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of … more
- Auburn University (Auburn, AL)
- …Functions** + Provide direct service to library patrons at the I&RC Help Desk , which includes checking in/out technology equipment, answering questions, and ... **Position Title** Student Assistant - Innovation & Research Commons Help Desk **Working Title (if different from...for the shift on time. + Interest in public service and delivery of quality customer service .… more
- SHI (Somerset, NJ)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more