- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service , Help Desk Support,Technical Support **Certifications:** Security+ ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our… more
- Lac Vieux Desert Northern Waters Casino Resort (Watersmeet, MI)
- …Casino Employee Handbook, IT Department Policy and Procedure Manual. .Supports the IT Service Help desk functions. .Supports and implements various servers ... Help Desk Tech Watersmeet, Michigan Casino...applications, websites, and services. Primary Responsibilities: RESPONSIBILITIES: .Provide excellent service to guests, internal and external, through active guest… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- Insight Global (Orlando, FL)
- Job Description A client in Orlando is looking for Service Desk Support to help with a biometrics project being rolled out to all locations. We are a company ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Monroe Community College (Rochester, NY)
- …students. Job Requirements: Required Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or be reachable on ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job...assisting with the daily operations of the technical services help desk in MCC's Technology division, providing… more
- Nuvance Health (Danbury, CT)
- …high level of customer service skill. 6+ months' experience in a customer service position; previous help desk experience is highly desirable. * ... to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level customer support to… more
- Parsons Corporation (Centreville, VA)
- …redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join our team! ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...knowledge on products, platforms, and industry trends to enhance service request support + Act as a key contributor… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System, Help Desk Support,IT Help ...operating system. **WHAT YOU'LL NEED TO SUCCEED:** Bring your service desk expertise along with a drive… more
- Zones LLC (Boston, MA)
- …learn and become knowledgeable of customer products and services + Experience working on a help desk / service desk handling tickets preferred + Experience ... IT Help Desk Technician Staffing Boston, Massachusetts...end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and… more
- Intuit (Tucson, AZ)
- …in office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users ... support team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management and… more