- General Dynamics Information Technology (El Segundo, CA)
- …part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today is safe and ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Computers,Remote Support,Troubleshooting **Certifications:**… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Qualifications + Bachelor's Degree in any technical field preferred and 3-5 years' experience in Service Desk , Help Desk , Call Center, Customer ... support. OR + High School diploma, or equivalent, and 7+ years' experience in Service Desk , Help Desk , Call Center, Customer Service , Customer… more
- ManTech (Washington, DC)
- …including hiring, training, performance evaluation, and scheduling. + Develop and implement help desk policies, procedures, and service level agreements ... related field. + 7+ years of related experience. + Proven experience managing a help desk or service desk team within a government contract environment.… more
- General Dynamics Information Technology (Arlington, VA)
- …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- Montage Marketing Group (MD)
- …higher education preferred. + US Citizenship + Ability to obtain Public Trust Responsibilities Help Desk Service Delivery + Serve as the first-line support ... Job Title: Operations Center Help Desk Agent Location: Hybrid -...knowledge-related questions, and referring grant applicants to the IT service desk for any technical issues. Adhering… more
- TekSynap (Chantilly, VA)
- …capabilities through an actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide...Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services… more
- COMSO, Inc (Fort Meade, MD)
- …defined by first response/Tier 1 support. + Work with a small team providing service availability monitoring and help desk support for internet-like ... Help Desk Level 0 (PIPELINE) -... Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Tractor Supply Company (Brentwood, TN)
- …as assigned by supervisor **Required Qualifications** Experience: 0-2 years' experience. Customer service , retail and technical Help Desk experience ... Team Member, Help Desk $17.80 **Overall Job Summary**...+ Work and respond to tickets generated by voicemails, self- service tickets, and emails in a timely and professional… more
- Covenant Health Inc. (Knoxville, TN)
- Overview . Help Desk Service Support Specialist Staff, IT Help Desk Full Time, 80 Hours Per Pay Period, Night Shift Third shift, M-F. Covenant Health ... skills and IT troubleshooting skills Licensure Requirement: None Apply/Share Job Title HELP DESK SPT SPEC STAFF ID 4229907 Facility Covenant Health Corporate… more
- TEKsystems (Louisville, KY)
- …+ Maintain and support kiosk hardware in live racing environments + Provide front-line help desk and service desk assistance + Troubleshoot ... Ensure seamless performance during high-traffic racing days Qualifications: + Proven expertise in help desk , service desk , and customer support roles +… more