- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …policies for handling confidential patient information. Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards ... in order to provide information, and identify trends and system weaknesses.* Records service requests and routes them appropriately for action in order to expedite … more
- Robert Half Technology (Gainesville, FL)
- …on system performance and data validation processes. * Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform. * ... ability to match resources to technical issues appropriately. * Service awareness of all organization's key IT services for...Typing skills to ensure quick and accurate entry of service request details. * Self-motivated with the ability to… more
- Robert Half Technology (Inver Grove Heights, MN)
- …A detail-oriented, customer-focused detail oriented with a background in IT service management tools and a proactive approach to problem-solving. Requirements * ... Previous experience using ServiceNow or similar IT service management tools. * Strong communication skills with the ability to provide clear and concise guidance. *… more
- Aspira Connect (Dallas, TX)
- …troubleshooting, and resolution of hardware, network, software, and customer service -related issues. This role ensures client satisfaction by maintaining strong ... Key Responsibilities + Provide remote technical support to clients per service level agreements, resolving hardware, network, operating system, driver/firmware, and… more
- Robert Half Technology (Hackensack, NJ)
- …support tickets from initiation through resolution, ensuring compliance with service -level agreements (SLAs) and delivering timely, accurate results. + Provide ... priorities while meeting deadlines. + A commitment to providing excellent customer service and exceeding expectations. Why Join Us? We offer a collaborative… more
- Robert Half Technology (Nashville, TN)
- …IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware ... or software solutions. + Remote Support: Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required. + Root Cause Analysis: Investigate and identify the root causes of… more
- Robert Half Technology (Nashville, TN)
- …role is beneficial but not mandatory. + Strong communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) ... and common software applications. + Proficiency in troubleshooting and problem-solving. + Excellent interpersonal skills and a customer-oriented approach. + IT-related certifications (eg, CompTIA A+) are a plus. + Ability to follow processes and procedures… more
- Robert Half Technology (Nashville, TN)
- …IT systems. + Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced ... hardware or software solutions. + Performance Optimization: Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier… more
- General Dynamics Information Technology (Washington, DC)
- …respond to system alerts + Respond to assigned tasks, incidents, and service requests + Plan, design, and deploy vendor and security-related patches, ... updates/upgrades, and hotfixes as assigned + Conduct monthly vulnerability scans and assessments of servers, and address findings and mitigations + Monitor logs for suspicious activity on the servers and take appropriate action + Ensure the security posture of… more
- Huntington Ingalls Industries (Springfield, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more