- TISTA Science and Technology (MD)
- …+ 5+ years of experience working in a customer-facing technical support role, including Service Desk / Help Desk /Desktop support. + Familiarity with both ... Overview TISTA is seeking a full-time Service Desktop Technician to provide level 2 and...Service Desktop Technician to provide level 2 and desk -side support for devices including desktops, laptops, printers, scanners,… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** IT End User Support,IT Help Desk ,IT Service Desk **Certifications:** CompTIA ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** at GDIT. Shape what's next for… more
- Amazon (Austin, TX)
- …technical issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion the team's value ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day… more
- TEKsystems (Portland, OR)
- …+ Technical aptitude (eg, basic computer knowledge, hardware repair, system support). Core Skills + Help desk support + Service desk operations + ... Service Desk Technician Entry Level |... Service Desk Technician Entry Level | On‑Site | Shift:...2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Seneca Falls, NY)
- …organizational skills and attention to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , Windows ... Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team....issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. This is an onsite position… more
- TEKsystems (Wichita, KS)
- Required Skills + Help Desk Support / Service Desk experience + Troubleshooting and problem-solving skills + Customer service and phone support + ... and Office 365 Project Overview We are seeking a Help Desk Support Specialist to assist with...using ServiceNow or similar systems. + Deliver excellent customer service and resolve issues promptly. Candidates must be open… more
- Robert Half Technology (Roswell, GA)
- …various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document solutions and maintain accurate records of ... Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role… more
- SAIC (Washington, DC)
- …+ Other duties as assigned. **Qualifications** + High School and 1-2 years of sufficient IT help desk / technical service experience supporting a service ... within the US. **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self- service… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- Intercontinental Exchange (ICE) (Provo, UT)
- …regarding Member information or MERS operations. **Knowledge and Experience** + 2+ years of Service Desk or Technical Help Desk experience, preferred ... Overview **Job Purpose** The Help Desk Agent is responsible for...+ Maintain production requirements as defined in the client's Service Level Agreement + Maintain and follow all Standard… more