- HarmonyTech (Washington, DC)
- …track, and manage all incoming calls and support requests using help desk software, adhering to established procedures and service level agreements (SLAs). + ... to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software...Minimum of 5 years of experience as an Enterprise Service Desk Specialist or in a similar… more
- CACI International (Colorado Springs, CO)
- …Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services + Tests components to ensure cables and equipment ... Field Service Representative, Journeyman Job Category: Engineering and Technical...guidance for routine maintenance and troubleshooting. They manage 24/7 help desk support, fielding tasks, and post-fielding… more
- MaineGeneral Health (Oakland, ME)
- … role, you'll be the first point of contact for patients-providing exceptional service and administrative support to help ensure smooth, coordinated care. Job ... professionalism and warmth, creating a positive first impression. + Manage front desk operations including check-in, check-out, and scheduling. + Use EMR and… more
- CVS Health (Montgomery, AL)
- …+ Level 1-2 support with tickets and field issues + Route/Escalate Help Desk tickets to appropriate team members using service desk software to ... record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through… more
- TEKsystems (Myrtle Beach, SC)
- …procedures. *40% Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, ... of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a...1 year of experience in a claims/appeals processing, customer service , or other related support area OR Bachelor's Degree… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... proactive solutions to satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues when necessary for other… more
- City of New York (New York, NY)
- …SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment including operations, processes, etc. - Minimum of 3 ... adheres to all relevant security and compliance standards, responding to service tickets, and assisting in troubleshooting hardware issues. DUTIES WILL INCLUDE… more
- Allied Universal (Atlanta, GA)
- …Allied Universal and/or site management. + Maintain a visible presence at the front desk to help to deter disruptive behavior and promote a secure environment. ... the position and eligibility. **Job Description:** As a **Security Professional - Armed Front Desk ** in **Atlanta, GA** , you will serve and safeguard clients in a… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... orientation + Introduction to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System Architecture + Basic SIGINT… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...at least five (5) years direct related experience in help desk and network support. + A… more