- Federal Reserve Bank (San Francisco, CA)
- …maintenance tasks and by initiating service calls to the national help desk and/or maintenance vendors + Provide accurate and timely communication ... grow. At the SF Fed, we approach our work with integrity and a commitment to service . **FRLEO, Lieutenant** Our police officers serve as the face of the SF Fed, both… more
- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator,...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
- Burroughs (Nashville, TN)
- …to you! We are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology equipment in your ... Field Service Technician 2 Field Service Nashville,... organization combined with remote managed services, technical support, help desk , program management and hardware solutions;… more
- Amazon (New York, NY)
- …consistent coverage and service delivery. * Facilitate high-volume CS help desk communication using SIM, prioritizing issues and ensuring resolutions ... Description Customer Service (CS) Luxury Lead - Workflow and Process...environment. A day in the life * Manage CS help inbox, including monitoring and reporting trends, utilizing tools… more
- State of Colorado (CO)
- …administration functions, including monitoring and troubleshooting nightly cycle processes, managing help desk tickets and change orders, executing SQL queries ... salary analysis considers relevant experience, education, certifications, and state service as compared to others doing substantially similar work....tickets or user requests, assistance to the Tier I Help Desk in addressing user questions in… more
- Ricoh Americas Corporation (Buffalo, NY)
- …technical support and customer service excellence. + Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware ... assistance with warmth and expertise, prioritizing an exceptional customer service experience. **Roles and Responsibilities:** + Engage proactively to uphold… more
- COOLSOFT (Madison, WI)
- …and determine when to escalate issues to System Engineers for resolution. 2. Provide Help Desk staff with guidance on effective use of remote support tools ... efforts to create, update, and troubleshoot software deployment platform. 6. Train new Help Desk employees as needed and provide documentation 7. Perform… more
- Indy Gov (Indianapolis, IN)
- …security, and network configurations + Assists with process improvement efforts for help desk and distributed computing + Recommends upgrades, patches and ... proper course of action + Maintains equipment inventory and service logs + Coordinates vendor provided service ...research, recommendation, and implementation of new tools to support help desk and distributed computing functions +… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client ... peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and… more
- Ricoh Americas Corporation (Yorktown Heights, NY)
- …and front- desk reception duties to ensure smooth and efficient service delivery. **Key Responsibilities:** Operate high-volume 2D/3D printers and copiers with a ... **Senior On-Site Service Specialist - Job Summary** Join a dynamic...looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.… more