- Mass Markets (Killeen, TX)
- …organization. We are looking forCall Center Claims Representativesto support inbound customer service , help desk , and back-office processing. In this ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- The Walt Disney Company (Burbank, CA)
- …for product/ service launches. + Monitoring Trends - Monitor reports from the IT service portal, Help Desk team, and within internal social media to ... good at building relationships with others and want to help them anyway you can: whether that's writing an...addressed and that the portal is user-focused rather than service -focused. + Customer Support - Email, support channels, bugs,… more
- Insight Global (St. Louis, MO)
- …. Skills and Requirements 1+ years of experience in a Service / Help Desk or related position Proficiency in ... for end users. Each day begins with reviewing and responding to incoming help requests. The engineer troubleshoots hardware and software issues using remote tools or… more
- Leidos (Washington, DC)
- …OS, version 10+ and Windows Server. + Experience with ServiceNow or similar Service / Help Desk ticket management software. + Basic network troubleshooting ... Manage the resolution of customer tickets according to established Service Level Agreements (SLA). + Prepare and set up...skills. + Excellent customer service skills. + Excellent oral and written communication skills.… more
- 32BJ Benefit Funds (New York, NY)
- …and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional manner. ... lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software. + Provide and… more
- Pacific Northwest National Laboratory (Carson City, NV)
- …+ Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning Expertise ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …presentation to Love's leadership The Contact Center Training Intern will collaborate with Customer Service and Help Desk Trainers to support both ongoing ... to effectively prioritize and execute tasks in a high-pressure environment + Customer service or soft skills + Excellent verbal and written communication skills +… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. ... + Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- PennyMac (Moorpark, CA)
- …the company. The Desktop Support Technician will : + Prioritize daily workload and Help / Service Desk requests according to policy and procedure + Create ... answering email, responding to tickets, answering support related questions, and/or performing desk -side support. As the Technician , you will serve as the… more
- ALDI (Dublin, OH)
- …Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that ... will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support,… more
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