- Conduent (Jefferson City, MO)
- …professionally. **About the Role:** The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and ... a culture where individuality is noticed and valued every day. **Customer Service Associate III** **On-Site Only in Jefferson City, MO** **Payrate:** Estimated… more
- ManTech (Laurel, MD)
- …with new releases and models + Must be able to create accounts, reset passwords, and provide help desk customer service via phone, or tickets + Must be able ... and high-level system architectures to develop system requirements + Provide Tier 1-3( Help Desk ) problem identification, diagnosis, and resolution of problems +… more
- Cushman & Wakefield (St. Louis, MO)
- … for various stakeholders (ie Controllership, FPA, HR, Ops, Brokers, IT) + Collaborate with Help Hub Service Desk to ensure quick and effective resolution of ... Summary** Accountable for the integrity of commission payroll processes and service levels to brokerage operations. Ensure data integrity between systems involved… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help ... Suvi is seeking a Technician (Field Service Representative) to support our government client in...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Packing Corp of America (Massillon, OH)
- …Wide Area Networks. + Working knowledge of how to investigate and resolve first echelon help desk service requests related to Network infrastructure. + Must ... With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team...and for finding ways to improve the delivery of service to our customers. + Establishes the design, configuration,… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities ... with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all routine IT activities… more
- ManTech (Herndon, VA)
- …full lifecycle of service delivery from the initial user interaction ( Service Desk /Tier I) through proactive monitoring and operational resolution (EOC/Tier ... Operations teams to ensure seamless service delivery. + Oversee the Service Desk and Desktop Support functions, ensuring efficient processing of incidents… more
- CACI International (Chantilly, VA)
- …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- MyFlorida (Tallahassee, FL)
- …at the lowest cost to taxpayers. POSITION OVERVIEW: This is a highly responsible Help Desk support position within the Division of Information Technology. The ... and proficiency to conduct technical troubleshooting procedures with customers. DUTIES: Answer Help Desk requests and provide tier-one and tier-2 support in… more
- Baird & Warner (Chicago, IL)
- …of the ITIL framework across IT. This role involves leading a team of IT Help Desk professionals to ensure the stable, secure, and efficient delivery of all ... Schaumburg (3 Days onsite) Key Responsibilities + Operational Leadership: Supervise the service desk , system administration. Foster a culture of accountability,… more
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