- Clark Construction Group, LLC (Mclean, VA)
- … interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + ... independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to manage… more
- ASM Research, An Accenture Federal Services Company (Seattle, WA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and ... within a designated region. Assists in data collection and synthesis of service needs and gaps, supporting the establishment of internal standard operating… more
- Mass Markets (Las Cruces, NM)
- …Agents who are passionate about solving problems, helping people, and delivering high-quality service across inbound calls, help desk support, and ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Serco (Washington, DC)
- …role. + Demonstrated experience managing service operations teams such as Help Desk , Field Services, and/or PC Imaging/Deployment teams + Experience managing ... Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and ... Collaborates with existing family support resources, identifies recommendations to address service gaps, and form relationships with community service providers,… more
- Leidos (Piketon, OH)
- …to end users, Windows workstation engineering and maintenance, managed print services, IT Service Management (ITSM), Help Desk support services, and others. ... of problems to be resolved and coordinates the resolution between the service administrator and the functional users + Installs, upgrades, maintains, and modifies… more
- American Tower (Westborough, MA)
- …status updates to clients; ensure data on service requests is entered into help desk problem tracking systems accurately and promptly daily to provide an ... troubleshoot, maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team, and other IT groups when issues or… more
- TEKsystems (Raleigh, NC)
- …Skills Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Windows, Customer service , Sccm, Printers, Imaging, Help desk support, ... desk Top Skills Details Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Windows,Customer service ,Sccm,Printers,Imaging Additional Skills & Qualifications **Good customer service… more
- TEKsystems (Nashville, TN)
- …driver's license and reliable transportation required. Skills Technical support, Customer service , Support, Troubleshooting, Windows, Help desk support, ... Help desk Top Skills Details Technical support,Customer service ,Support,Troubleshooting Additional Skills & Qualifications The ideal candidate will bring… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
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