- EPS Corporation (Dahlgren, VA)
- …EPS Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer service in support ... Customer Technical Support Specialist ( Help Desk ) - (756) Share this...service requests, and problem resolutions accurately within the help desk system. + Escalate complex issues… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- CACI International (Norfolk, VA)
- Help Desk Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy...Set up user profiles and reset passwords + Fulfill service level standards for response time and quality +… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- TEKsystems (Marshfield, WI)
- Description Client is seeking a number of detail-oriented and customer-focused IT Help Desk Technicians to support their team through a tennant migration. This ... Microsoft issues, supporting password resets, and ensuring excellent customer service in every interaction. Timeline Positions would start Jan...8-5pm, 9-6pm Top Skills Details + 2-3 years of Help desk support over the phone and… more
- Eastman Kodak Company (Rochester, NY)
- …*Deliver and support end user computing laptops and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end user ... the team. Your team will provide services related to help desk services, laptop / desktop provisioning...related desktop technologies and with day-to-day management in a service desk environment. You will work closely… more
- TekSynap (Washington, DC)
- …LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and… more
- TEKsystems (Wichita, KS)
- …routing numbers, and giving passwords and pins. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone ... 10, Support, Office 365, Servicenow Top Skills Details Help desk support, Help desk ,Troubleshooting,Customer service , Service desk ,Phone… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a pure leadership role responsible for ensuring the overall quality and performance of the Tier 1 service desk ... enterprise client. Acting as the right hand to the Service Desk Manager, this individual will oversee...to maintain seamless operations. -Analyze call volume trends and help fill heat maps to optimize staffing and coverage.… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will… more