- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a pure leadership role responsible for ensuring the overall quality and performance of the Tier 1 service desk ... enterprise client. Acting as the right hand to the Service Desk Manager, this individual will oversee...to maintain seamless operations. -Analyze call volume trends and help fill heat maps to optimize staffing and coverage.… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will… more
- Robert Half Technology (Spring Grove, PA)
- Description We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide ... Deliver courteous and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical issues related to hardware, software, and… more
- Synergy ECP (Annapolis Junction, MD)
- …on work load Requirements + Two (2) to four (4) years experience in customer service , help desk , or network operations center environment. + Experience with ... (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description TheTicket Coordinatorworks as part of a 24x7 Service Desk , perform the activities associated with… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, ... individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential...and in-person interactions + Efficiently document and manage all service requests using the Service Desk… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge...related issues * Research and resolve advanced network (Internet Service Provider modems, Cisco routers) issues, hardware and software… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist: - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows desktop applications… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Required:** None **Job Family:** Technical Support Services **Skills:** IT Help Desk ,Remote Support,Troubleshooting **Certifications:** CompTIA - Security+ CE ... **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - Swing Shift - 1400 to 2200 Transform… more
- Enterprise Bank & Trust (St. Louis, MO)
- …of supporting our communities.** **Together, there's no stopping you!** **Job Title:** IT Help Desk Intern **Job Description:** **Summer 2026 IT Help ... eager to learn about our company in our IT Help Desk department. This nine-week internship helps...May 2028 Preferred Skills + Strong communication and customer service skills + Ability to troubleshoot basic hardware/software issues… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... and self-motivated individual to perform the duties of a Help Desk Lead to support a potential...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more