- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
- Veterans Affairs, Veterans Health Administration (Montrose, CO)
- …systems, inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... technology located at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- University of Pennsylvania (Philadelphia, PA)
- …installing applications and workstations, maintaining and supporting campus printers, and logging Help Desk requests and activity in tracking software. This ... communication materials + Create orientation programs; provide small group and desk -side training. Develop new learning solutions, including video and webinars +… more
- Chenega Corporation (St. Louis, MO)
- …service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO. **Responsibilities** + Assist in ... or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call...to obtain CI Poly clearance. + Exhibit excellent customer service , organizational, and time management skills + Ability to… more
- University of Pennsylvania (Philadelphia, PA)
- …Omnicell operational issues + Facilitate maintaining equipment/electronic functionality by submitting help desk tickets promptly for any malfunctioning equipment ... pharmacy inventory management system + Resolution of simple customer service issues such as triaging phone calls, communicating reasons...requests for any needed repairs + Promptly submit IT help desk tickets when deemed necessary +… more
- The County of Los Angeles (Los Angeles, CA)
- …including planning and leading change management, training, and both functional and technical help desk support. + Serve as single threaded owner accountable for ... examination will remain open until the needs of the service are met and is subject to closure without...leading change management, training, and both functional and technical help desk support. + Manage ongoing operational… more
- Kimpton Hotels & Restaurants (Winston Salem, NC)
- …etc.) to ensure they are performing at a high quality level. + Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status ... discrepancies. + The Front Desk will give you all room moves, late check-outs,...the department telephone using friendly telephone etiquette. + You'll help guests with special requests, information, and status of… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
- University of Pennsylvania (Philadelphia, PA)
- …organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy ... of an environment of discovery and progress. ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions… more