- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...useful feedback. Develop templates, guides, and documentation that will help improve efficiency. Create, design, and conduct presentations when… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- KBR (Colorado Springs, CO)
- …development and security teams to ensure mission continuity + Oversee help desk workflows, ensuring adherence to service level agreements (SLAs) and key ... Title: Help Desk Manager Belong. Connect. Grow....Title: Help Desk Manager Belong. Connect. Grow. with KBR! KBR's...Key Responsibilities: + Lead the day-to-day activities of the help desk team, ensuring timely resolution of… more
- LEES MARKETPLACE (Vineyard, UT)
- …a part of the Vineyard community managing Bella's grocery store. The Customer Service Desk Clerk provides friendly, efficient, and professional assistance to ... guests at the service desk . This position handles guest inquiries,...Work side by side with the Front-End Manager to help oversee cashiers, baggers, and front-end workflow. + Balance… more
- TEKsystems (Boston, MA)
- Help Desk Analyst - Public Sector Financial Systems Support Location: Boston, MA (Hybrid - 4 days/month onsite) Schedule: Monday-Friday, 8:30 AM - 4:30 PM Pay ... systems and applications used across state agencies. This hybrid Help Desk Analyst role offers a unique...support within a similarly complex environment. + Proficiency with service desk tools and best practices, particularly… more
- Spectrum Comm Inc (Falls Church, VA)
- …accordance with established service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service tickets ... Position Overview The Senior Help Desk Technician serves as the...desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** at GDIT. Shape what's next for… more
- Trace Systems Inc (Tampa, FL)
- Job Overview Job Title: Help Desk Technician 1 (Iridium) Job Location: Tampa, FL Job Responsibilities Trace Systems is actively recruiting for a Help Desk ... customers by receiving, recording, resolving and/or escalating requests for service or incidents. + May interact with network services,...weekends and holidays. Desired Qualification + ITIL(V) Foundations + Help Desk certification: help … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and...you will work closely with staff and customers to help resolve the most difficult and high visibility events.… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 37770 **Summary** **Tier I Service Desk Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... the next level! SecuriGence is seeking a **Tier I Service Desk Technician** to provide technical support...impact and risk assessments. + Collaborate with the IT Help Desk Lead and participate in quality… more