• Help Desk Support Lead

    CACI International (Scott Air Force Base, IL)
    Help Desk Support Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... auditability and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our...desk operations and workflow + Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs)… more
    CACI International (06/17/25)
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  • Help Desk Technician II (Hybrid)

    LA Care Health Plan (Los Angeles, CA)
    …to travel on an as needed basis to fulfill user support responsibilities. Duties Help Desk Coordination: Create Jira Service Management (JSM) Tickets with ... Help Desk Technician II (Hybrid) Job... Help Desk Technician II (Hybrid) Job Category: Information Technology...in the ticket's notes section. Adhere to established Jira Service Management Service Level Agreements (SLAs). (30%)… more
    LA Care Health Plan (08/02/25)
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  • Help Desk Supervisor

    Shoals Technology Group (Portland, TN)
    Help Desk Supervisor - Shoals Technologies Portland, TN (Onsite) Overview: The Help Desk Supervisor is to provide focus, direction, organization and ... support for all Help Desk activities. Monitoring assignments and performance...staff and/or contractors. Mentor and coach them on customer service , phone and walk-in interactions, communications, knowledge management issues… more
    Shoals Technology Group (07/28/25)
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  • Help Desk Technician / Help…

    EPS Corporation (Randolph Air Force Base, TX)
    Help Desk Technician / Help ...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
    EPS Corporation (06/18/25)
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  • IT Technologist I

    CAE USA INC (Arlington, TX)
    …and/or related field professional experience. + 1-3+ years of relevant customer service / help desk /troubleshooting experience for corporate end users. + ... repair of new technology, while working to properly document within a service desk ticket system and maintaining service level agreements. Essential Duties… more
    CAE USA INC (07/29/25)
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  • Help Desk Technician

    Excentium (Falls Church, VA)
    …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...Help Desk Technician Summary Title: Help ...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
    Excentium (07/14/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position ... at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Help Desk Support Spec

    CVS Health (Chicago, IL)
    …company's reputation and business. **Core Responsibilities:** + Route / Escalate Help Desk tickets to appropriate team members using service desk ... with heart, each and every day. **Position Summary** The Help Desk Associate (Level 1) role is...to record, track and document the service desk request problem-solving process, including all successful and unsuccessful… more
    CVS Health (07/31/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career in enterprise… more
    General Dynamics Information Technology (07/05/25)
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  • Help Desk Specialist

    Koniag Government Services (Washington, DC)
    **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
    Koniag Government Services (07/03/25)
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