- Serco (Washington, DC)
- …Engineering Change Proposal Review, ECP processing workflow management, Problem Report ( help desk ) submissions, support Originators with ECP development, and ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- National Park Service (Seward, AK)
- …National Park in the Interpretation and Education Division. This is an excepted service appointment that does not confer competitive status. The typical season for ... and daily operations. The employees of the National Park Service care for special places that are the heritage...visitors have a meaningful, satisfying, and safe park experience, help visitors decide how to spend their time in… more
- Zurich NA (Schaumburg, IL)
- …the Service Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service levels are achieved by ... collateral with application owners, manage manual clean-up activities, and help asset owners write clear & concise material. +...by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and… more
- Bright Horizons (Newton, MA)
- …management applications primarily for full service care. The individual will help manage a support desk ticketing system and inquiries from business ... with cross-functional groups. The individual will ensure that outstanding customer service is delivered and that accurate, complete information is provided to… more
- Comcast (Philadelphia, PA)
- …with the Vendor Master Data team to resolve data integrity issues and support cleanup initiatives Help Desk Operations + Manage and resolve help desk ... (eg, Oracle Cloud, SAP, Concur, Coupa) + Strong customer service orientation with excellent communication and problem-solving skills +...support you need when it matters most, and should help you care for those who matter most. That?s… more
- TEKsystems (Nashville, TN)
- …and deployment following Workwear standards. Skills Desktop, Windows 10, Troubleshooting, Help desk support, Hardware, Active directory Top Skills Details ... Desktop,Windows 10,Troubleshooting, Help desk support,Hardware Additional Skills & Qualifications Embroidery Machines Experience Level Intermediate Level Job Type… more
- Qualtrics (Seattle, WA)
- …Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user issues in ... + Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What...relationships with leaders across the globe and get to help them achieve their goals. + You'll have the… more
- Belay Technologies (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... with Linux, Windows, VMWare + Support the development of Service Now Workflows, deploy Service Now into...client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- National Park Service (Yellowstone National Park, WY)
- …IT Specialist providing Tier 1 (basic), Tier 2 (Medium), and Tier 3 (advanced) Help Desk support for customers computer, software and network issues. Maintains ... or private sectors). This experience includes activities such as: performing IT Service Desk activities, IT customer service , first call resolution for tier… more
- Golden Route Operations (Las Vegas, NV)
- …Systems; Crestron Control Systems, SoundWeb Control Systems preferred + Prior experience using the Service Desk model (ITIL) to provide service , use of ... business locations. Essential Functions and Responsibilities: + Deliver exceptional customer service when supporting customer requests + Deliver new and repaired… more