- General Dynamics Information Technology (Chantilly, VA)
- …customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate tickets to Tier IV.** ... developing and maintaining weekly and monthly metrics reporting, providing comprehensive helpdesk metrics, and managing ad hoc support requests.** **Provide… more
- Enhanced Protection Services (New York, NY)
- …timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support , troubleshooting, and other ... obligations and meet its time deadlines with clients. **RESPONSIBILITIES:** + Support Emergency Operation Center by screening test calls and other administrative… more
- Chadwell Supply (Tampa, FL)
- …as being the main point of contact for infrastructure projects, high level service desk escalations, vendors, and workflows. This includes responsibility for ... network and server related issues for IT team and Helpdesk staff. + Maintain and Support User...team and Helpdesk staff. + Maintain and Support User Workstation and Printing environments including Maintaining PC… more
- Epsilon, Inc (Quantico, VA)
- …services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **Compensation and ... support . + Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to A/V and VTC matters on… more
- Colliers Engineering & Design (Holmdel, NJ)
- …or related field (or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service management methodologies. + ... expert who ensures smooth daily operations, delivers exceptional user support , and makes a real impact across the organization....of a team that values curiosity, creativity, and outstanding service , we'd love to hear from you, apply today!… more
- Glenmark Pharmaceuticals Inc., USA (Monroe, NC)
- …such as backup and restore, tape handling, inventory management, and maintaining service ticket records. Monitoring Monitor, support , and maintain infrastructure ... networking. + Experienced in SAN and database administration. + Proficient in IT helpdesk operations and technical support . + Capable of managing and supporting… more
- Hyundai Autoever America (Savannah, GA)
- … helpdesk tickets using ITSM in a timely and reliable manner. + Support Help Desk personnel and Administrators as required, building desktop PC and ... America is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly… more
- Covenant Health (Lubbock, TX)
- …Customer Service - Retail + Customer Service - Hospitality + Customer Service - Other Industry + Helpdesk - IT **Why Join Providence?** Our best-in-class ... years of medical scheduling/receptionist experience + 2 years experience in customer service for Grace Clinic A16 **Experience May Include:** + Patient Scheduling +… more
- Robert Half Technology (Greenville, SC)
- …and assure success. Requirements . 1-2 years of experience in an enterprise helpdesk and/or desktop support environment supporting remote users. . Strong ... PC technician, you will be responsible for providing technical support to our users, both in-person and remotely. You...Image computers, run cable, and troubleshoot printers. . Meet service level metrics based on average tickets opened/closed per… more
- TEKsystems (Ann Arbor, MI)
- …a night (conversions are estimated to take 3 hours). Skills Preferred: Desktop, Help desk support , Customer service , Support , Troubleshooting, Phone ... 2026. The right candidate should have experience working in an IT Support role previous ( helpdesk and/or desktop support ) and have enough working knowledge… more