- Chenega Corporation (Springfield, VA)
- …Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the ... Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities**...all support calls received or route user support calls to the appropriate IT Help Desk… more
- Insight Global (New York, NY)
- Job Description Insight Global is seeking a Helpdesk Analyst to join a prestigious international law firm client. This individual will be a member of the firm's IT ... support team and will provide technical phone ...* Ensure SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate with… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience… more
- Belay Technologies (Annapolis Junction, MD)
- …is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily responsible for the administration of the help desk ... + Installing hardware and software for the network. + Administration of the help desk and help desk ticketing system. + Administration and maintenance of the… more
- Cayuse Holdings (Pendleton, OR)
- …+ High School diploma or GED required. + 1 year of Service /Help desk or customer service support experience. + Familiarity with Information Technology ... 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests… more
- Pender Community Hospital District (Pender, NE)
- …SUMMARY Under the direction of the Manager of Information Technology, the Help Desk Analyst provides technical support for all users. Calls, receives, logs ... response and resolution times to ensure compliance with service level agreements for all system support ...and able to work under minimal supervision. The Help Desk Analyst is responsible for carrying out the duties… more
- Insight Global (Braddock, PA)
- Job Description We are looking for an ESS Helpdesk Technician to join the team immediately. This position requires an active SECRET clearance. As a Electronic ... Security Systems Help Desk Technician, you will: Monitor and respond daily to...ticket status, common issues, and resolution times. Troubleshoot and support : C*Cure 9000 (v3.0 or higher) access control systems… more
- TEKsystems (Kansas City, MO)
- …and ability to problem solve, customer service -centric people required. Skills Help desk support , Windows, Technical support , Customer service ... these requirements. Top Skills - Must Haves + Help desk support + Windows + Technical ...Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the… more
- Moser Consulting (Indianapolis, IN)
- …the successful operation of our Help Desk . We are seeking a qualified service desk specialist to assist our customers with questions and problems concerning ... core values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support and Transparency. Moser Consulting believes in equal opportunity… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD...experience or a HS degree and 8 years relevant support experience. + Superior customer service skills ... + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more