- City of New York (New York, NY)
- …project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as ... L2 for the CityTime Business Team. Under direction of the CityTime Production Support Manager, and with some latitude for independent initiative and judgement, the… more
- Bright Horizons (Newton, MA)
- …primarily for full service care. The individual will help manage a support desk ticketing system and inquiries from business partners. This individual will ... better customer service and to provide the service more efficiently and effectively. + Provide support...+ Complete and maintain internal knowledge base documentation for support desk staff. Ensure that internal knowledge… more
- NANA Regional Corporation (Fayetteville, NC)
- …Five (5) years of demonstrated experience operating and maintaining CPOF/CPCE. + Helpdesk Operations ( Service Desk Operations): Experience/Knowledge of ... is seeking a qualified Mission Command Assessment Team (MCAT) Support Specialist to work within the US Army Reserve...Helpdesk Operations ( Service Desk Operations) at the tactical level. **Physical Demands:** +… more
- TEKsystems (Anchorage, AK)
- …The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote ... TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based...Experience: 1 year of Enterprise Windows OS experience. Previous Help/ Service Desk experience. Computer Skills: Strong hands-on… more
- Mindex (Rochester, NY)
- …(NYS Regional Information (RICs), BOCES, direct districts and customers for Mindex product support . The mission of the Service Delivery team is to exceed ... growing- Are you next to join our team? The Support Specialist provides exceptional support to partners...Essential Functions: + Triage customer chat requests and help desk tickets for Mindex product applications including server and/or… more
- CACI International (Hampton, VA)
- …Common Ground System (AF DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact for regional hub operations, you ... is seeking a highly motivated and experienced Enterprise IT Service Manager (Swing Shift) to support our...and Configuration Management as part of the AF-DCGS Enterprise Service Desk (ESD). * Work with government… more
- Bright Horizons (Newton, MA)
- …+ Test management (test planning, test execution, defect/issue resolution) + Experience with Help Desk support . + Experience with Dynamics CRM a plus + Technical ... The Sr. IT Application Support Analyst supports the continued development and maintenance...and maintain user documentation and training materials to promote self- service and adoption + Customize entities, forms, views, dashboards,… more
- Applied Technical Services, Inc. (Marietta, GA)
- …contractors or regulated clients. Technical Expertise* Strong knowledge of IT help desk support , Microsoft 365 management, network operations, and security ... business development. This collaborative structure enables the role to focus on service delivery execution, personnel management, and client support while… more
- Quality Technology Services, LLC (Suwanee, GA)
- …support teams based on priority, complexity, and request type. . Deliver remote helpdesk support to end-users by diagnosing and resolving issues related to ... professional experience + One or more years of help desk , technical support , or desktop support...multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor **TOTAL REWARDS** This role… more
- TEKsystems (Austin, TX)
- …from end user tickets entered within the system via calls un resolved by the helpdesk support team, ticketing system, or walk up technology. Basic support ... Desktop Support Technician 100% On-Site - Austin, TX Contract...+ Responsible for installing maintaining servicing and repairing break-fix desk side computer related products and legacy systems which… more