- Cayuse Holdings (Arlington, VA)
- …with matching after one year + Paid Time Off **Reports to:** Program Manager, Service Desk Lead **Working Conditions** + Professional office environment. + ... **Overview** The Service Desk Agent performs a variety...**Overview** The Service Desk Agent performs a variety of complex tasks,...routing of incidents to the correct person or office. Service Desk Agents manage and track the… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk … more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- SHI (Somerset, NJ)
- …O365, and Google Cloud account teams. * Support projects assigned by the Service Desk Lead /Supervisor Behaviors and Competencies Multi-Tasking: Can identify ... Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management… more
- Parker Hannifin Corporation (Cleveland, OH)
- Enterprise Digital & IT Lead - Global Service Desk Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : ... Saved Position Summary The Enterprise Digital and IT Team Lead will assist with supporting the development and management...surveys, and other supporting metrics to deliver gold standard service and support as well as drive quality assurance… more
- Robert Half Technology (Nashville, TN)
- Description Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global ... + Lead and mentor a team of service desk analysts and support specialists, fostering...practices, tools, and trends to enhance service desk operations and user experience. + Lead … more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... significant impact on our organization. If you have the qualifications and passion to lead our Service Desk to new heights, we encourage you to apply. Key… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... mindset across the team + Lead , mentor, and develop the service desk team to deliver high-quality support and advance team objectives. + Partner with… more
- System One (Spring Grove, PA)
- …processes. * Coordinate and distribute service desk communications when the Lead Service Desk Technician is unavailable. * Provide technical support ... Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage required)… more
- Compass Minerals America Inc. (Overland Park, KS)
- …and AI to help automate support requests for users and deliver answers quicker. + Lead service desk projects, from planning, assigning tasks, and execution ... compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in IT Service… more