- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... be available at any time but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager… more
- Vail Resorts (Vail, CO)
- …genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to… more
- Fair Haven Community Health Care (New Haven, CT)
- …and dental care, regardless of ability to pay. Job purpose The Site Front Desk Lead is responsible for developing positive patient relationships that will ... Community Health Care. Duties and responsibilities The Site Front Desk Lead works in partnership with the...one year of experience demonstrating high levels of customer service , Bi-lingual in English and Spanish required. Certification as… more
- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... will develop and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with a customer-centric… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, ... in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- Six Flags (Buena Park, CA)
- …+ Provides user systems access. Ensures appropriate approval is provided and documented. + May lead service desk related projects. + Acts as a technical ... calls and tickets in a timely manner and documents. Responsibilities: + Monitors Service Desk communication channels. Responds and records service requests… more
- Scotiabank (OR)
- …high-performing culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class digital support experience. ... Senior Manager, Employee Technology Service Desk **Requisition ID:** 228780 Thanks...improvements, collaborate on automation opportunities and technology enhancements, and lead capacity planning and resource optimization to meet evolving… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...when needed. - Analyze data and summarize research to lead ongoing improvement in operations and service .… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Day Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager** . As...**Team Manager** . As a first-line manager, you will lead and oversee daily IT support operations, ensuring the… more
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