- Burlington (Edgewater Park, NJ)
- **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our ... will be responsible for ensuring operational excellence of all Service Desk activities through ITIL-aligned processes, with...and management via telephony systems, and the ability to lead and develop a distributed, global support team -… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: ... has a 6-month contract to hire opening for a Service Desk Tower Lead to...request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager… more
- ERCOT (Taylor, TX)
- …or disaster recovery event, including simulated events + Acts as the vendor relationship manager for service desk operations and mobile device management ... the future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management...a resource to advise, and may at times a lead the work of lower level professional and/or support… more
- NTT DATA North America (Lemont, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, Illinois ... (US-IL), United States (US). **Job Summary:** + The Service Desk Supervisor/ Manager will be...systems, IT infrastructure and network environment. + Good client service skills. + Ability to successfully lead … more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Day Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture...+ 2 years being in a supervisory or team lead capacity. + Proven ability to lead ,… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket...and customer satisfaction-and implement strategies to meet or exceed service level agreements (SLAs). + Lead and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- TekSynap (Washington, DC)
- …and external stakeholders. + Relevant certifications (eg, ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) **Overview** We are seeking a IT Help Desk ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + Leadership and Communication Skills:Demonstrates strong… more