- BAE Systems (Columbia, SC)
- …ready for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an ... may be available based on position level and/or job specifics. ** Service Center Support Desk Manager ** **115836BR** EEO Career Site Equal Opportunity… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. **We are seeking a seasoned** ** Service Desk Delivery Manager ** **to lead the delivery of managed ... The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow.** **Key… more
- Western Kentucky University (Bowling Green, KY)
- …Category: Staff Posted On: Wed Sep 17 2025 Job Description: General Description: The ITS Service Desk Manager is responsible for leading and managing the ... streamlining processes, managing projects, and supporting budget planning. The manager ensures that the Service Desk...budget planning. The manager ensures that the Service Desk delivers high-quality, consistent support by… more
- City of Tacoma WA (Tacoma, WA)
- Client Technology Services Manager , Service Desk & Desktop Support Salary $147,243.20 - $207,313.60 Annually Location Tacoma, WA Job Type Non-Classified ... Power is currently seeking our next Client Technology Services Manager to join our Utility Technology (UTS) Department! As...the IT support operations for three technical teams providing Service Desk and End-User Computing support. We… more
- Insight Global (Melville, NY)
- Job Description * Leadership & Oversight: ○ Manage a team of 8+ service desk professionals, including a supervisor and team lead. ○ Oversee day-to-day operations ... process optimization. ○ Champion the adoption of AI agents and automation within the service desk . * Service Management: ○ Oversee IT Service Management… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- Advanced Energy (Fort Collins, CO)
- …educate computer users about basic and specialized applications throughout the organization. + Works with Service Desk Manager and Service Desk ... software installation, update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager . + Works independently on imaging,… more
- Fotona (Irving, TX)
- … tickets to ensure timely resolution and closure. The Agent will work closely with the Service Desk Manager , Field Service Manager , members of ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more