- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... delivery model. CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk Manager ** . As a senior manager you are… more
- General Dynamics Information Technology (Washington, DC)
- …some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your growth is ... **Job Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk , Service … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring efficient… more
- Link Solutions Inc (St. Mary's County, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent ... Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. +... Manager , Tanium, InTune, Jamf). + Experience with service desk ticketing systems (Jira, Service… more
- Insight Global (Brentwood, TN)
- …team supporting a high-volume, enterprise client. Acting as the right hand to the Service Desk Manager , this individual will oversee daily operations, ... of high-touch, rapid-turnaround events (30+ per month). -Partner closely with the Service Desk Manager , MIMs, and Problem Coordinator to maintain seamless… more
- Hoselton (East Rochester, NY)
- …wait** ** click** **_Apply Now_** **_or contact Human Resources at ###!_** **Position Summary:** The Service Desk Manager plays a vital role in the ... Automotive Service Manager Summary **Title:** Automotive ...performance, process consistency, and exceptional customer experiences across the service desk and reception lanes utilizing best… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** ... and financial impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician** to provide high-quality IT support across hardware, software, and… more
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