- Cecil College (North East, MD)
- …leadership for Cecil College's technology infrastructure, unified communications platforms, and IT Service Desk operations . This position ensures the ... direction for the College's IT infrastructure, unified communications platforms, and IT Service Desk operations . * Align infrastructure and service … more
- American Transmission Company (Pewaukee, WI)
- …Join a Great Place to Work! We're looking for a Team Leader - Technology Operations to lead our Service Desk and Technology Operations ... + Ensure effective delivery and management of IT/OT services. + Oversee Service Desk and Technology Operations teams, defining strategy in collaboration with… more
- City of New York (New York, NY)
- …business process re-engineering, change management, program management, security administration, service desk , computer operations , telecommunications, and ... - Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk , bureau liaisons and stakeholders. - Performs other… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …years Personal Computer experience including customer service call centers, Command Center and Service Desk operations + 5+ years of experience as a ... to a growing and diverse delivery operational environment. + Full understanding of Service Desk operations and Customer operations . + Ability to work… more
- Leidos (Arlington, VA)
- …support program objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure ... for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable… more
- BlackRock (New York, NY)
- …to ensure a follow-the‑sun coverage model. **Key Responsibilities** + **Lead day‑to-day Service Desk operations ** ; ensure consistent procedures, playbooks, ... **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, and… more
- Quanta Services (Aurora, CO)
- …workload distribution and ensure support coverage. Onboarding and train new team members. + Service Desk Operations : Monitor and manage the ticketing system ... festivals. The IT Support Manager will oversee daily help desk operations and team performance while also...Support Specialists, fostering a culture of accountability, learning, and service excellence. Provide technical guidance and act as the… more
- Encore (Schiller Park, IL)
- …HTML, CSS) and Microsoft 365 tools. + Interest in ITIL frameworks and service desk operations . + Strong analytical, communication, and problem-solving ... and meeting planners. Our customers choose Encore for its innovative and comprehensive service offerings, as well as our exceptional customer service from more… more
- Koniag Government Services (Vienna, VA)
- …paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service ... **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative**… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …administration. + Apply specialized subject matter expertise in one or more areas of service desk operations . + Facilitate and manage video teleconference ... responsibilities that are required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening or closing shifts scheduled… more