- Northrop Grumman (Oklahoma City, OK)
- …Library (ITIL) and Information Technology Service Management (ITSM) Operations , including Service Desk , Desktop, Network, Telecommunications, ... remediate classified or unclassified data spillage incidents. + Coordinates with users, service desk , server administrators, network engineers, and customer and… more
- CenterWell (Venice, FL)
- …contact for our patients, you will play a crucial role in delivering excellent customer service while managing front desk operations . The ideal candidate is ... be comfortable with high volume calls + Medical office experience + Strong Customer Service background + Must be able to multitask + Knowledge of MS Office (Word,… more
- Serco (Herndon, VA)
- …5 years in a leadership role. + Demonstrated experience managing service operations teams such as Help Desk , Field Services, and/or PC Imaging/Deployment ... **Position Description** The Senior Manager, Service Operations oversees Serco North America's...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Motion Recruitment Partners (Santa Clara, CA)
- …using Agile, Waterfall, Lean, or Kanban methodologies. + Practical knowledge of BAU IT operations , including Service Desk and SOC environments. + Excellent ... timeline, and budget. + Coordinate with internal IT teams supporting BAU operations such as Service Desk , SOC, and End-User Support. + Lead and develop… more
- CompuCom (Santa Clara, CA)
- …delivery within scope, timeline, and budget + Coordinate with internal IT teams supporting BAU operations such as Service Desk , SOC, and End-User Support + ... Waterfall, Lean, or Kanban methodologies + Practical knowledge of BAU IT operations , including Service Desk and SOC environments + Prior experience in… more
- ARAMARK (Gustavus, AK)
- …will be communicated by Dept. Managers during EMS training. **Job Responsibilities** **1. Front Desk Operations ** + Supervise and support front desk services ... of the lodge by providing leadership for multiple guest service departments, including the front desk , courtesy...schedule, and support departmental supervisors and staff across front desk , transportation, and boat tour operations . +… more
- WATTS (North Andover, MA)
- …Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all regions. + ... technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and...MA and reports to the VP, IT Infrastructure & Operations . This role leads a team of 12-15 direct… more
- REI (Seattle, WA)
- …points of contact and governance leader for the MSP relationship for Service Operations , including quality control, escalation, collaboration, and training.. + ... effort with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements.… more
- Quality Technology Services, LLC (Suwanee, GA)
- …and take appropriate action to correct the problem or escalate based upon Operations Service Center policy. + Provide resolution or escalation for incidents ... and innovating. **The Impact You Will Have:** As an ** Operations Support Center Network Analyst (Technical Customer Service...IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years… more
- OhioHealth (Columbus, OH)
- …and issue resolution, aiming for successful outcomes while minimizing the customers' effort. The Service Operations IT Lead serves as the single point of contact ... the service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure, Application Support, Clinical Informatics,… more