- Boston University (Boston, MA)
- …and participating and/or leading service , platform, or project teams. As part of the Service Desk and Support Operations team, you will report to the ... ** OPERATIONS ANALYST I, IS&T IT Help Center** **Job...plan with full vesting after 2 years of eligible service . Tuition Assistance Program: Competitive tuition assistance program for… more
- Robert Half Technology (Memphis, TN)
- …Experience with macOS and mobile device support. Knowledge of ITIL practices and service desk operations . Certifications such as CompTIA A+, Network+, ... with macOS and mobile device support. Knowledge of ITIL practices and service desk operations . Certifications such as CompTIA A+, Network+, or Microsoft… more
- IntelliDyne (Washington, DC)
- …Manager to lead a complex, high-impact IT contract supporting enterprise infrastructure, service desk operations , and engineering modernization initiatives ... and technical leadership across all facets of the program, including IT service desk , infrastructure operations , engineering support, and project delivery. +… more
- Crate & Barrel (Northbrook, IL)
- …knowledge base documentation for use by the Digital Workplace, End User Support, and Service and Operations Desk team members. + Provide technical training ... to Service Desk , Operations teams, and relevant parties. + When necessary, provide after hours, weekend and holiday support What you'll bring to the table +… more
- Marriott (Bethesda, MD)
- …cutover periods, ServiceNow incident operations , cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party vendor, ... and one or more of the following: + Technology support within a Service Desk / Call Center operations environment + Corporate end-user technology support… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …and associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual… more
- Crate & Barrel (Northbrook, IL)
- …orders escalated from the Service Desk + Provide technical training to Service Desk , Operations , and relevant parties + Serve as after hour, weekend ... and holiday support, as necessary + Maintain and support infrastructure at remote locations What you'll bring to the table + Working knowledge and hands-on experience integrating with public cloud providers (AWS, Azure, GCP) + Automation experience with one or… more
- Patent and Trademark Office (Alexandria, VA)
- …infrastructure and services, information security, distributed digital voice and data networks, service desk operations , collaboration tools, and mobile ... CIO drives the strategic use of information technology to transform business operations , enhance efficiency, and strengthen mission delivery. As the CIO, you will:… more
- TEKsystems (Savannah, GA)
- …with regulatory frameworks. + Manage backup, disaster recovery, and business continuity planning. Service Desk Operations + Monitor ticketing systems and ... IT Manager, you will oversee the organization's information technology operations , ensuring reliability, security, and performance across all systems,… more
- BEAT LLC (San Antonio, TX)
- …Administrators provide the front line of advanced technical support; bridging Tier 1 service desk operations with Tier 3 enterprise engineering teams. ... Position Description: The Tier 2 Systems Administrator provides enterprise-level operations and sustainment support for the Defense Health Agency's (DHA)… more