- Carrier (Kennesaw, GA)
- …for implementation + Engage, lead and guide the India based Helpdesk team for Service desk operations **Required Qualifications:** + High School Diploma or ... Carrier (process and technical) + Support in designing the operations delivery model with best use of both US... teams based customer need, complexity etc + Ongoing service desk delivery - Engage with the… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following certifications ... **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services Operations Manager** to join our team in **Washington, DC.** This is a hybrid… more
- Koniag Government Services (Vienna, VA)
- …paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- Microsoft Corporation (Redmond, WA)
- …** Service Desk Leadership:** Oversee and continuously enhance marketing partner service desk operations , ensuring timely and on-budget delivery of ... This role leads key programs such as the marketing service desk , capacity planning, and the partner...disclosure process, while also spearheading transformative efforts that simplify operations , reduce costs, and strengthen support for the DPS… more
- Insight Global (Brisbane, CA)
- …knowledge and skill with a high level of customer service objectives in all operations of the Service Desk . Works to resolve or appropriately escalate ... Job Description Working Title: Service Desk Analyst-Hybrid Schedule: M-F 8 hours/day between 0700-1800 PST with 1 hour lunch Location: First 3-4 days are on site… more
- Hilton (Boston, MA)
- Oversees front desk operations \. Provides guest service , guidance and leadership to ensure consistent customer service is provided\. Assigns and ... following tasks to the highest standards: + Supervise Front Desk operations during your assigned shift to...Desk with a focus on hospitality and Guest service **What are we looking for?** Since being founded… more
- NANA Regional Corporation (Washington, DC)
- …Corps Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine ... + Oversee daily operations supporting system administration, application development, and service desk support. + Ensure service delivery aligns with… more
- Canon USA & Affiliates (Upper Darby, PA)
- **Overview** Service Desk operations managing customer calls and emails. Resolves and / or escalates as appropriate. **Responsibilities** + Responsibilities ... depend on assigned level (I, II) and business needs + Responsible for the effective management of customer calls and emails to include recording the call and issue, working within available means to resolve and/or escalate issues and provide feedback to the… more
- Canon Business Process Services (Upper Darby, PA)
- Overview Service Desk operations managing customer calls and emails. Resolves and / or escalates as appropriate. Responsibilities + Responsibilities depend ... on assigned level (I, II) and business needs + Responsible for the effective management of customer calls and emails to include recording the call and issue, working within available means to resolve and/or escalate issues and provide feedback to the customer… more
- Medtronic (Duluth, GA)
- …IT operations , spanning cloud and data centers, networks, digital workplace services, service desk operations , and collaboration platforms. The VP will ... identity and access management, and user productivity tools. + Ensure world-class service desk and IT support capabilities, focusing on user experience,… more