- MTA (Brooklyn, NY)
- …Closes: January 2 , 2026 Authority: TA Department: Subways Division/Unit: Service Delivery/ Operations Control Center Reports to: Superintendent, Control Center, ... OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor Job ID: 7908 Business Unit: New York...OCC Location: Operations Control Center, Manhattan (Midtown) Hours of Work: Various… more
- Beth Israel Lahey Health (Winchester, MA)
- …policies, procedures and work flows Reviews the work being conducted at the front desk and maintains smooth operations of all front desk activities ... with patients and families, and serve as a resource to other front desk colleagues. Answers telephone calls promptly while identifying themselves and the practice.… more
- Kimpton Hotels & Restaurants (Miami, FL)
- …feel it; you'll feel it too. **What You'll Do** Responsible leading all Front Office Operations by setting and maintaining a high level of guest service and ... staff. **Some of your responsibilities include:** + Meet the desk agents to get any pertinent information, review Front...and seminars when scheduled, meet or exceed levels of service required by the Mystery Shopper Survey. + Complete… more
- CommonSpirit Health (Phoenix, AZ)
- …the End User Services function-ensuring reliable desktop support, efficient help desk operations , timely issue resolution, and excellent customer experience ... KPIs, incident response times, and user satisfaction metrics. Oversee help desk operations , ticketing systems, desktop support, hardware/software provisioning,… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... and advance the organization's mission. This role supports daily operations of computer hardware, software, and network services, and...are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via… more
- University of Colorado (Colorado Springs, CO)
- …role oversees outdoor trips, adventure-based classes, workshops, certifications, camps, climbing wall operations , and the SOLE Center, which includes a bike and ski ... its short- and long-term planning, budgeting, policies, procedures, facility operations , equipment management, risk mitigation, and program evaluation. The program… more
- MyFlorida (Tallahassee, FL)
- …or network needs. + Monitoring, creating, responding, escalating, assigning and resolving service desk tickets. Troubleshooting and resolving end user network ... Working Title: SYSTEMS PROJECT ANALYST - 79000755 Pay Plan: Career Service Position Number: 79000755 Salary: $1,834.15 - $2,150.04 Bi-Weekly Posting Closing… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of...to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying… more
- Boardwalk Pipeline Partners (Houston, TX)
- …DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition ... to participate in 24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help Workstation and … more
- TEKsystems (Columbia, SC)
- …procedures. *40% Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, ... of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a...1 year of experience in a claims/appeals processing, customer service , or other related support area OR Bachelor's Degree… more