- TEKsystems (Santa Ana, CA)
- …severe incident management - respond immediately and communicate as needed with the caller, Service Desk , and key stakeholders. Follow up till full resolution. * ... all escalations and communicate as needed with the caller, Service Desk , and key stakeholders. Follow up...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- MyFlorida (Miami, FL)
- …Office of Information Technology. Documents work and purchases using the Footprints service desk system. Responsible for reviewing all purchasing ticket status ... peripherals, application software, electronic office productivity tools and email. Logs into Service Desk Phone System to handle Help Desk calls. Performs… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities that could ... Team, provides leadership and operational oversight for the 24x7x365 Operations of the Data Center, critical IT infrastructure, and...+ Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves… more
- AT&T Hotel & Conference Center (Austin, TX)
- …required to manage Guest satisfaction. + Ensure the day-to-day operation of the Front Desk meets AAA 5-Diamond, PLATINUM SERVICE standards at all times by ... Purpose: Greets and registers guests, providing prompt and courteous service . Checks guests out of the hotel. Resolves guest...with Department Heads to ensure quality and continuity in operations . + Manage any emergencies that arise during the… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- COMSO, Inc (Fort Meade, MD)
- …development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and ... OS/Red Hat OS CE certifications. + Two (2) years of experience with Service Management (ITSM) is required. Job Description: + Provides support for implementation,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Communication,Information Technology (IT),Network Components,Operating Systems ... to these systems. Provides support to IT systems including day-to-day operations , monitoring and problem resolution for all of the client/server/storage/network… more
- Marriott (Fairfax, VA)
- …Flexible shifts **Job Number** 25201700 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Fairfax Fair Oaks, 11220 Lee Jackson ... that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the… more
- St. Luke's University Health Network (Orwigsburg, PA)
- …for scheduling appointments, registering patients, and all other duties involving front desk operations . JOB DUTIES AND RESPONSIBILITIES: + Processes claims ... within assigned responsibility in a timely and efficient manner, performing all associated duties in order to ensure completeness and correctness of all patient documentation, facilitating maximum client/ company satisfaction. + Handles phone, mail, and… more
- TEKsystems (Columbus, OH)
- Description The Service Desk position provides outstanding customer service at all times. The service desk 's role is to provide technical assistance ... has been resolved * Drive initiatives that improve the service desk * Partner with internal support...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more