- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Technical Support ... HELP DESK SUPERVISOR WILL MAKE AN IMPACT * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff.… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** We are seeking a customer service -oriented Deputy Service Desk Team Lead to support an IT Service ... maintain a user first mindset is critical. How the Service Desk Deputy Team Lead ...leadership + Ability to step in for the Team Lead when needed, managing shift coverage, escalations,… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....Ensure proper handoff takes place between outgoing and incoming shift + Ensure Help Desk personnel follow the ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Day Shift ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager** . As...**Team Manager** . As a first-line manager, you will lead and oversee daily IT support operations, ensuring the… more
- Marriott (Forest Heights, MD)
- …to maximize room revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and ... **Additional Information** PM Shift 3-11 **Job Number** 25116345 **Job Category** Rooms...office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees… more
- Vail Resorts (Beaver Creek, CO)
- … Assistants ensuring consistent quality customer service is delivered. The Lead Front Desk Agent will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...+ Critical Illness and Accident plans **Job Summary:** The Lead Front Desk Agent provides guidance and… more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven ** Lead Front Desk Attendant** to join our team ... and efficient experience for all members and guests. You'll lead by example-guiding front desk staff during...Support the Assistant Membership Manager with onboarding of Front Desk staff, including leading training sessions, leading shift… more
- Vail Resorts (Vail, CO)
- …genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... and ability to achieve results are valued. All managers lead teams and/or lines of service , assuming...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more