- Wipfli LLP (Siloam Springs, AR)
- …issues of low to moderate complexity. + Resolve s issues in accordance with Service Desk Procedures. + Develops and maintains general knowledge of major client ... opportunity. Responsibilities Job Summary Under the direction of a Manager, the Specialist II provides quality technology support to firm clients with a high… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring for a SIPR Service Desk Specialist . This position is located in Alexandria, VA and is an on-site position. ... USD $74,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7205/sipr- service - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7205_… more
- Wipfli LLP (Lincolnshire, IL)
- …opportunity. Responsibilities Job Summary Under the direction of a Manager, the Specialist II provides quality technology support to firm clients with a high ... procedures. Essential Responsibilities : + Provide s excellent customer service support to firm clients for Wipfli supported hardware...+ Resolve s issues in accordance with Se rvice Desk Procedures . + Develop s and maintain s… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist -...MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, ... (S) Troubleshooting and issue resolution for Azure-based services + (A) Customer service and issue prioritization - ServiceNow ticketing system + (A) Problem-solving… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist About the...applications - and back it up with outrageous customer service . Today, customer service is more than ... licenses and perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters when required. Coordinate with outside vendors/… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …0-2 years of customer service experience. + 1-3 years as a Customer Service Representative or Help Desk operator preferred. **Other Job Specific Skills** + ... Supports one or more Help Desk systems developed and operated by ASM Research....factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist (Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... of Companies (FOCs) is looking for an IT Support Specialist (Help Desk ) to support our government...Responsible for daily shift related tasks and reports, updating service tickets in the IT service management… more
- M. C. Dean (Vienna, VA)
- …the system standards. + Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests suspension of tickets requiring ... world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security...of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …+ Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within ... of customer and customer specific business environment. Assists with maintaining customer Service Level requirements. + Through provided training, develops and… more
- Janus Henderson Investors (Manhattan, NY)
- …customer service orientation. + Proven experience supporting VIPs or executive- level users in a high-demand environment. + Ability to work independently, ... financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more