- CACI International (Omaha, NE)
- …* * * **The Opportunity:** As a Unit Level Intelligence (ULI) Toolkit Help Desk Operations Specialist , you will have the opportunity to serve as a direct ... Help Desk Operations Specialist Job Category: Information...computer accounts. + Assume responsibility for incident, problem, and service request resolution. + Proactively monitor calls, incidents, and… more
- M. C. Dean (Vienna, VA)
- …the system standards. + Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests suspension of tickets requiring ... world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security...of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk ...infrastructure to our clients. + Why ENS? + Free Platinum- Level Medical/Dental/Vision coverage, 100% paid for by ENS +… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …+ Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within ... of customer and customer specific business environment. Assists with maintaining customer Service Level requirements. + Through provided training, develops and… more
- ProSphere Tek (San Antonio, TX)
- …International (PSI) is an an Enterprise IT services company seeking a NIPR Help Desk Specialist . US Army North (USARNORTH) conducts Multi Domain Operations (MDO) ... appropriate Tier II or III administrators to quickly restore optimum service . + Provide Citrix web-client installation and advanced troubleshooting techniques. +… more
- Janus Henderson Investors (Manhattan, NY)
- …customer service orientation. + Proven experience supporting VIPs or executive- level users in a high-demand environment. + Ability to work independently, ... financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- Mayo Clinic (Jacksonville, FL)
- …avenues including electronically and verbally and must consistently meet or exceed service level standards. Performs related administrative duties such as ... High school diploma or GED and one year of customer service experience required, such as administrative, physician's office, appointment scheduler or… more
- Adams County Government (Adams County, CO)
- Service Desk Supervisor-164626 Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/5161942) Apply Service Desk Supervisor-164626 Salary ... Questions What Success Looks Like In This Job The Service Desk Supervisor is responsible for leading...How do you ensure your team consistently meets SLAs ( Service Level Agreements) while maintaining high customer… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **- Evening** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...coaching, and troubleshooting issues, as well as delivering higher level support around Microsoft 365 hybrid cloud/on premises-based services.… more