- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …1-3 years of customer service experience. Prefer 1-3 years as a Customer Service Representative or Help Desk operator. **Other Job Specific Skills** + Strong ... Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents the problem,… more
- TEKsystems (Santa Ana, CA)
- …severe incident management - respond immediately and communicate as needed with the caller, Service Desk , and key stakeholders. Follow up till full resolution. * ... all escalations and communicate as needed with the caller, Service Desk , and key stakeholders. Follow up...Metrics * Quarterly Customer Satisfaction Survey results * SLA ( Service Level Agreement) breaches * Number of… more
- University of Pennsylvania (Philadelphia, PA)
- …and wellness programs and resources, and much more. Posted Job Title Research Specialist A/B Job Profile Title Research Specialist A Job Description Summary ... at the University of Pennsylvania, has an opening for a Research Specialist . We seek a creative, friendly, and responsible individual with an interest… more
- Centrotherm (Waterford, NY)
- …Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative, Customer Operations Specialist , Inside Sales Support, Account ... follow up, and close business. + Maintain an expert level of product knowledge and application to support customers,...Product Support Specialist ? Senior/Lead Customer Support Specialist ? Customer Service Manager Requirements Job… more
- Bank of America (Jacksonville, FL)
- Sr Service Specialist - Commercial Card Servicing Jacksonville, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Jacksonville/Sr- Service - Specialist Commercial-Card-Servicing\_25044483-1) **Job Description:** At Bank of… more
- New York State Civil Service (Batavia, NY)
- …duties Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a ... No Agency Information Technology Services, Office of Title Information Technology Specialist 4 - 10301 Occupational Category IT Engineering, Sciences Salary Grade… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of ... systems. Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist (Software)… more
- New York State Civil Service (White Plains, NY)
- NY HELP No Agency Taxation & Finance, State Title Revenue Crimes Specialist Trainee 1/Revenue Crimes Specialist Trainee 2/Revenue Crimes Specialist 1 ... organizational skills, tact, and diplomacy while performing with the highest level of integrity.2. Utilize investigatory techniques, and knowledge of investigative… more
- University of Colorado (Colorado Springs, CO)
- … Specialist - 37999 University Staff **Description** **Graduate Student Services Specialist ** **College of Public Service ** **Departments of Criminal Justice ... and community engagement and is actively seeking a **Graduate Student Services Specialist ** to join our team! UCCS is committed to academic excellence, professional… more
- New York State Civil Service (Albany, NY)
- …cloud implementations;* Manage service requests and workflow using the JIRA Service Desk ticketing system; * Supervise and mentor junior cloud engineers, ... Azure environment. The ideal candidate will demonstrate a high level of integrity, strong customer service skills,...must have one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist 2… more