- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial...more complex problems. + Provide initial point of contact ( Tier 1 support) for users experiencing hardware, software, and… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise in ... * Identify process gaps and recommend improvements. * Handle Tier 1 and Tier 2. * Mentor...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- ProSphere Tek (San Antonio, TX)
- …International (PSI) is an an Enterprise IT services company seeking a NIPR Help Desk Specialist . US Army North (USARNORTH) conducts Multi Domain Operations (MDO) ... peripheral devices. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . +… more
- ManpowerGroup (Columbus, OH)
- …organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network issues to end ... + Strong organizational skills and attention to detail. + Excellent customer service and communication skills. + Basic knowledge of Windows OS, Office 365,… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on or onsite support...* Track request through call and incident tracking software (Autotask/ Service Now) * Manage and resolve requests and as… more
- Cayuse Holdings (Pendleton, OR)
- … Specialist - DAY SHIFT** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the ... What You Need** + High School diploma or GED required. + 1 year of Service /Help desk or customer service support experience. + Familiarity with Information… more
- Gentiva (Atlanta, GA)
- …**Key Responsibilities** + Serve as Tier 2 support on the corporate service desk , providing technical assistance and troubleshooting for end users + ... Seamless Support.** We are hiring a skilled and customer-focused Tier 2 IT Support Specialist to join...Corporate IT Services team. Reporting to the Senior IT Service Desk Manager, this role plays a… more