- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... detail and a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist ** Location **Reno, NV** \# of... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- BAE Systems (Newington, VA)
- …successful Tier 2 IT Specialist will be able to execute all Tier 1 service desk tasks plus be able to perform the following additional duties: + ... **Job Description** BAE Systens is seeking a Tier II Systems Administrator / IT Specialist...escorting vendors. Taskings will be coordinated directly through the Service Desk Manager. The work requires a… more
- Three Saints Bay (Patuxent River, MD)
- **Help Desk Specialist (5133)** Location **Patuxent River, MD** Job Code **5133** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a **Help Desk Specialist ** to join our team in...Command (NAVAIR).** This position supports the NAVAIR National Help Desk by serving as Tier II software… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
- SitusAMC (Plymouth Meeting, PA)
- …to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, including ... to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and...assigned areas of expertise + Assist in training of tier I support staff and in their day to… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on or onsite support...* Track request through call and incident tracking software (Autotask/ Service Now) * Manage and resolve requests and as… more
- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus of this position ... directly with end users in a helpful and customer service -oriented manner. This vital role involves everything from setting...glimpse into your day to day:** + Provide direct help- desk support to users across the organization using ticketing… more