- DriveTime (Tempe, AZ)
- …Support Specialist II, you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime ... family of companies. The Service Desk is the face of IT,...timely manner to prevent downtime. As an IT Support Specialist II, you would be the primary escalation point… more
- TekSynap (Springfield, VA)
- …the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a government… more
- NANA Regional Corporation (Herndon, VA)
- We are seeking an IT Support Specialist I (Help Desk Technician) at our corporate office in Herndon, VA. This is an entry level position. The position will ... request for escalation to Tier II and Tier III technicians. + Provide exceptional customer service...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air Operations...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Choice Hotels (Scottsdale, AZ)
- …customer experience. + Monitor and appropriately action all escalation's outside of the Service Desk swiftly, proactively, and with the appropriate sense of ... looking for? SkyTouch has an exciting new opportunity as our CEP Technical Services Specialist Level 2 in the Customer Service department. Sky Touch Technology… more
- New York State Civil Service (Latham, NY)
- …Procedures (SOPs) and inputs into the knowledge management system repository to the service desk for handling standard message-related incidents and service ... HELP Yes Agency Attorney General, Office of the Title Information Technology Specialist 2 (NY HELPS) Occupational Category IT Engineering, Sciences Salary Grade 18… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …in a fast-paced environment * Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec * Security Clearance ... experience **US Citizenship Required:** Yes **Job Description:** Unified Communications Specialist At GDIT, people are our differentiator. As a...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
- KBR (Bethesda, MD)
- …Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- Leidos (Mcbh Kaneohe Bay, HI)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... new installations of IT systems and services ensuring coordination with Cyber Security Specialist . Perform Tier III upgrades of networking systems, IT systems,… more
- Exeter Government Services, LLC (Newport News, VA)
- …effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded ... Information Systems Training Specialist - Intermediate Labor Category: Information Systems Training...work in commercial enterprises or in active duty military service . + S hould have the following specialized experience… more