- Actalent (Fort Belvoir, VA)
- …Support. + Understanding of licensing, particularly Our Client or competitor licensing. + Help desk experience with a focus on customer service and maintaining a ... Ft. Belvoir, VA. This role involves providing exceptional customer service while ensuring that software, devices, and products are...Bachelor's degree in a relevant field. + Experience in Tier 1, Tier 2, and Tier… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …issues quickly and efficiently focusing on our company's Core Values. + Provide supplementary Service Desk responsibilities as needed at the direction of the IT ... and repairs computer hardware and software systems, and provides Tier I/II technical assistance to system users. * Perform...Service Support Associate and/or BTS Service Support… more
- Patterson Companies, Inc. (Denton, TX)
- …they build a stronger and successful organization. **Job Summary** The Technical Support Specialist - Tier II properly responds to incoming customer requests via ... and escalates incidents when considered appropriate and necessary to maintain service level expectations. **Essential Functions** + Respond to incoming customer… more
- TekSynap (KS)
- …analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring ... solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity… more
- Clark Construction Group, LLC (Mclean, VA)
- We are seeking a Workday Specialist to provide consistent day-to-day production support and functional configuration for our Workday platform. This role is essential ... strong problem-solving skills, and a commitment to providing excellent internal customer service . This is an onsite role in our McLean, VA office.… more
- Amentum (Idaho Falls, ID)
- Amentum's Nuclear Projects is a Tier 1 service provider to the US Department of Energy, we deliver safe and innovative solutions at complex nuclear cleanup and ... and construction. We are currently seeking an Architectural CAD Designer Specialist with experience in developing technical drawings and documents for our… more
- New York Times (New York, NY)
- …will support all functional departments, working with the New York Help Desk , Application Support, Platforms, Networking, Storage, and other support teams to provide ... fast and exceptional service to end-users. You will report to the Manager,...week (subject to change). Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist… more
- Robert Half Technology (Memphis, TN)
- …Experience with macOS and mobile device support. Knowledge of ITIL practices and service desk operations. Certifications such as CompTIA A+, Network+, or ... Experience with macOS and mobile device support. Knowledge of ITIL practices and service desk operations. Certifications such as CompTIA A+, Network+, or… more
- Wheeler Machinery (Salt Lake City, UT)
- …computer science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years of ... City, UT Job Type Full-time Description The IT Support Specialist III is entrusted with the vital task of...who combines a robust technical background with outstanding customer service skills and possesses a passion for fostering continuous… more