- Stanford University (Stanford, CA)
- …participatory service development with library colleagues. They will also support faculty and researchers at Stanford who aim to showcase their work ... Digital Library Product and Service Manager **University Libraries, Stanford, California, United States**...user needs and online technologies evolve. They will directly support SUL collection managers, library curators and their partners… more
- Mass Markets (Wichita, KS)
- …globally expanding, industry-leading organization. We are hiringlicensed insurance customer serviceagents to support inbound customer service , help desk , and ... Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or administrative support in a… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer ... client. The role will help define the current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve… more
- Audacy (New York, NY)
- …a Week In Office expected) **Overview:** **This role is responsible for the Audacy Service Desk including all inbound L1 Triage, Request Fulfillment, and IT L2 ... Operations Support . Leading the Audacy 24x7x365 end-user support , IT operations and service management practices. As a leader within our Service Delivery… more
- Percepta (Dearborn, MI)
- …address potential issues before they affect customers, contributing to improvements in service quality and reliability. + Analyze support trends and recurring ... a customer-facing or escalation-focused role. + Proficiency with help desk platforms, remote support tools, and CRM...in multiple channels, speaking multiple languages, we bring first-class service across each market we support . Our… more
- Sigmatech, Inc. (Arlington, VA)
- …minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role. + Exposure to a DoW or US Government ... with users across the organization, government leadership, and external IT service providers. Keyword: Associate IT Support Specialist From: Sigmatech,… more
- GRF CPAs & Advisors (Bethesda, MD)
- …role handles a combination of Tier 1 and Tier 2 incidents and service requests, including workstation and hardware support , onboarding and offboarding tasks, ... Troubleshoot hardware issues and coordinate warranty repair and vendor service when needed. + Maintain accurate inventory and records...related field preferred. + 1-3 years of related IT support experience in a help desk or… more
- City National Bank (Beverly Hills, CA)
- …to help design and execute a broader support model, inclusive of self- service materials/capabilities, coordination with the Help Desk . * Support ... management) required * Minimum 3 years of experience in a technical support and/or customer service role required *Additional Qualifications* * BA / BS degree or… more
- TEKsystems (San Francisco, CA)
- …for this role, they are looking for someone that is comfortable providing face to face support . Experience in a Managed Service Provider would be a nice to have. ... Description Our client is looking for a desktop support technician to provide onsite support ...by finding ways to enhance efficiency and quality of service to the client's colleagues. Day to day, this… more
- SMBC (New York, NY)
- …in the New York City office location. **Role Objectives / Responsibilities** Executive Support Delivery * Provide premium, desk -side and remote IT support ... resolve **Continuous Improvement** * Lead smaller initiatives to refine support processes and raise service standards *...initiatives to refine support processes and raise service standards * Introduce improvements to the overall executive… more