- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary Analyze, evaluate, and diagnose technical problems involving Tisch IT Service Desk technology services and support ; assess complexity, ... with system and endpoint administrators to report issues and bugs identified by service desk staff in an educational environment.Required Skills, Knowledge and… more
- Robert Half Technology (Westerville, OH)
- …business operations while minimizing disruptions. * Develop and implement strategies to enhance service desk efficiency and future support processes. * ... on IT technologies and procedures. * Offer guidance and support to the Service Management team and...and Microsoft Windows environments. * Manage and respond to service desk tickets in a timely manner.… more
- City of New York (New York, NY)
- …Executive Director of Service Delivery with leadership experience in application support , service desk and project management essentials. Reporting ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...products and services that prioritize timely, accurate, and efficient support for agency partners. - Establishing and enforcing high… more
- Crate & Barrel (Northbrook, IL)
- …users stay productive. A day in the life as a Service & Operations Desk Technician + Provides support for technology incidents and work orders, addressing a ... The IT Support Technician is the first point of contact...for problem-solving and a passion to deliver exceptional customer service . This position is critical to ensuring our systems… more
- Marriott (Bethesda, MD)
- … including infrastructure, applications, and technical services + Direct experience with enterprise service desk support technologies and automation + Proven ... Support and one or more of the following: + Technology support within a Service Desk / Call Center operations environment + Corporate end-user technology… more
- Robert Half Technology (Grand Island, NE)
- … desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have prior experience managing...operations. * Collaborate with other departments to align help desk support strategies with organizational goals. *… more
- GovCIO (Charleston, WV)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and… more
- SAIC (Hanover, MD)
- …storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT technical ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk...Commands Business Group of SAIC is seeking a **Field Service Technician in Hanover, MD** to support … more
- SAIC (Fort Meade, MD)
- …storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT technical ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk... support . + Provides on-site and remote technical support to approved seat service DCSA end… more
- Community Health Systems (Franklin, TN)
- **Job Summary** The Service Desk Representative II provides technical support and customer service for incident resolution and service requests. This ... assessment, triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents...years of experience in IT support , help desk operations, or technical customer service required… more