- Cecil College (North East, MD)
- …leadership for Cecil College's technology infrastructure, unified communications platforms, and IT Service Desk operations. This position ensures the delivery of ... and direction for the College's IT infrastructure, unified communications platforms, and IT Service Desk operations. * Align infrastructure and service … more
- IT Concepts (Salt Lake City, UT)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our ... may be located and require onsite services. A Surge Support Customer Service Engineer will be assigned...satisfaction. + May assist in delivering both remote and desk -side technical support , responding to IT … more
- Zurich NA (Charleston, WV)
- …+ Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts problem ... level, and back desk technical and supervisory support for IT issues and service requests,...of subject matter expert. + Develops and implements continuous service improvement initiatives, provides service desk… more
- Quanta Services (Aurora, CO)
- …and ensure support coverage. Onboarding and train new team members. + Service Desk Operations: Monitor and manage the ticketing system to prioritize issues, ... downtown scene and annual events and festivals. The IT Support Team Lead will oversee daily help desk...accomplishments in the following areas: + Proficiency using Help Desk Software (ServiceNow, Service Desk … more
- TEKsystems (Ann Arbor, MI)
- …a night (conversions are estimated to take 3 hours). Skills Preferred: Desktop, Help desk support , Customer service , Support , Troubleshooting, Phone ... right candidate should have experience working in an IT Support role previous (helpdesk and/or desktop support )...IT Support role previous (helpdesk and/or desktop support ) and have enough working knowledge of IT hardware/software… more
- HCA Healthcare (Henderson, NV)
- …GrowthLink, as applicable. + Serves as a subject-matter expert for ambulatory EHR solutions and support to the Service Desk Community. 3. Access: + Possesses ... has committed up to $300 million in programs to support our incredible team members over the course of...service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases and… more
- Hormel Foods (Austin, MN)
- …the United States for any employer.** **RESPONSIBILITIES:** + Provides initial Level II call support for the Service Desk including monitoring of workflow ... technical education or 2 years' relevant experience in a Service Desk /Help Desk environment. +...diversity in all aspects. We offer a space of support , understanding, and community. We are committed to the… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …Contact Center Training Intern will collaborate with Customer Service and Help Desk Trainers to support both ongoing and new training initiatives, including ... materials prior to each new hire training class. + Support onboarding efforts for new hire training classes +...and execute tasks in a high-pressure environment + Customer service or soft skills + Excellent verbal and written… more
- Republic Services (Phoenix, AZ)
- …on. This role works on complex incidents that have been escalated from frontline IT support on the service desk , incidents escalated from within the ... expert advice to the functional teams and the frontline IT support staff on the service desk . **PRINCIPAL RESPONSIBILITIES:** + Investigates, diagnoses, and… more
- TEKsystems (Beverly Hills, CA)
- …Process walk-up service requests and document in tickets * Resolve Tier 2 ( Service Desk ) escalated tickets. Monitor and manage ticket queue using Service ... end users, as well as solve escalations sent from Service - Desk . * Resolve priority technology issues in...Troubleshooting, Help desk , Hardware, mac, Windows, Help desk support Top Skills Details Desktop, Windows… more
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