- TEKsystems (Jersey City, NJ)
- …and configuring systems and applications. - Manage the processing of incoming calls to the Service Desk via telephone, e-mail or Service Portal to ensure ... Description - Logs incidents and service requests and maintains relevant records - Perform...or reduce cost. 5+ years of experience Skills Help desk support , Ticketing system, Windows 10, Microsoft… more
- MyFlorida (Tallahassee, FL)
- …of Planning and Budgeting. The employee in this position is responsible for providing help desk support to SDD customers in OPB, HFRC, SWM, and agencies using ... provide proper assistance regarding the resolution of user help desk calls. Provide on-call support , as assigned...must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must… more
- Lawrence General Hospital (Lawrence, MA)
- …the top of the range to support future salary growth. As the Help Desk Support Technician, you will be responsible for supporting internal and external users ... hardware and software issues. + Must possess exceptional customer service skills in all methods of communication. + Good...and multitasking skills are necessary. + Prior Tier1 Help Desk support in a medium-sized enterprise is… more
- REI (Seattle, WA)
- …with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements. + ... and to anticipate future needs. + Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem… more
- Insight Global (Los Angeles, CA)
- …of the platform's operating systems, standard applications, and computer hardware solutions * Support the Help Desk team and respond to hardware tickets This ... Job Description Insight Global is seeking an IT Support Analyst to join a prestigious international law...* Ensure SLAs are met by reviewing the Help Desk inbox and tickets * Escalate issues and collaborate… more
- University of Michigan (Ann Arbor, MI)
- …This role serves as an initial point of IT assistance and provides beyond-basic help desk support for faculty, staff, and students who are improving the world ... You will collaborate across teams to provide high-quality technical support and customer service , and your expertise...Service Center Consultant Associate **Job Title** Customer Help Desk Tech Assoc **Work Location** Ann Arbor Campus Ann… more
- TEKsystems (West Bend, WI)
- …great opportunity. Skills Desktop * Windows 10 * Troubleshooting * Active Directory * Help Desk * Hardware * Technical Support * Imaging * Office 365 * ... We're looking for a Desktop Support Technician to join the team on a...Day‑to‑day, you'll take escalations from the Tier 1 help desk and help with onboarding and offboarding, including Active… more
- SAIC (Reston, VA)
- …and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow ... + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure + Software… more
- Focus on the Family (Colorado Springs, CO)
- …include identifying, prioritizing, resolving, and/or escalating system issues. This is a Service Desk Level 1 position and will troubleshoot issues, identifying ... for service requests and incidents into the Service Desk software + Determines urgency, impact,...Escalates service issues to the appropriate technical service group as promptly as possible supplying support… more
- Hilton (Birmingham, AL)
- …and operational reports as assigned + Maintain a clean, organized, and welcoming front desk and lobby environment **Guest Service & Service Recovery** + ... Support VIP and Hilton Honors guest recognition and service delivery + Reinforce Hilton and Embassy Suites ...standards consistently **Team Support & Supervision** + Support and guide front desk and guest… more