- Hilton (Birmingham, AL)
- …**Qualifications** + High school diploma or GED required + Previous hotel front desk or guest service experience preferred + Strong customer service ... tone for a welcoming, seamless, and memorable stay\. This role blends service excellence, problem\-solving, and attention to detail in a fast\-paced hospitality… more
- SMX (Harrisburg, PA)
- …as the primary contact for the application, responding to inquiries via email and service desk tickets in a timely, professional manner + Monitor and manage ... Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United...and ensure resolution + Intake, triage, and respond to service desk tickets related to application access,… more
- Robert Half Technology (Albuquerque, NM)
- Description We are looking for a skilled IT Support Technician to join our team in Albuquerque, New Mexico. The IT Support Technician is responsible for ... providing onsite and remote technical support to clients. This role focuses on first-response troubleshooting,...higher-tier engineers when necessary. The position requires strong customer service skills, attention to detail, and the ability to… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... and incident tracking software (Autotask/ Service Now) * Manage and resolve requests and as...across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support … more
- Barnes & Noble (Westbury, NY)
- … support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support , remoting into stores' equipment and ensuring ... skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this...any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support… more
- Link Solutions Inc (St. Mary's County, MD)
- … Management (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You will oversee ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- Cleveland Clinic (Cleveland, OH)
- …nation. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, you ... facilitate a positive experience for patients and their families. Using your customer service skills, you can assist in ensuring the unit runs smoothly and patients… more
- Robert Half Technology (Davenport, IA)
- …experienced Service Delivery Manager to lead, bring structure, and oversee a service desk operations in Davenport, Iowa. This role requires a proactive ... LinkedIn). Responsibilities: * Supervise the daily operations of the service desk and managed services teams to...Strong knowledge of ITIL principles and their application in service operations. * Proficiency in remote desktop support… more
- Lakeview Health Services (Geneva, NY)
- …or equivalent and a minimum of seven years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role OR AAS degree with five years' ... performing team with a devotion and commitment to client service . Essential Job Functions Overview: Individual will provide IT...experience in a help desk /hands-on/on-site/Sharepoint/computer repair/IT support role. NYS Driver's License,… more