- Robert Half Technology (Brookfield, WI)
- …issues within Microsoft Windows and Microsoft 365 environments. * Utilize service desk ticketing systems to track and manage support requests. * Collaborate ... Description We are looking for a dedicated Help Desk Analyst I to join our...Windows environment. Responsibilities: * Deliver responsive and efficient help desk support to employees, addressing device and… more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also... Tier 1 Technician will also provide first contact support for all internal employee facing problems related to… more
- Robert Half Technology (Uniontown, OH)
- …Strong problem-solving skills and ability to troubleshoot technical issues. * Experience managing service desk tickets and documenting support activities. * ... Description We are looking for a dedicated Help Desk Analyst to join our team....issues effectively and in a timely manner. * Manage service desk tickets and ensure accurate documentation… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …steps taken using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher ... Service Desk tiers for urgent and special...Service Desk tiers for urgent and special consideration incidents. +...in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers… more
- Robert Half Technology (Wall, NJ)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical ... issues with software, hardware, and system configurations. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Perform… more
- Robert Half Technology (Dearborn, MI)
- Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position requires an individual who is ... concerns for 400-600 end users with efficiency and professionalism. * Resolve service desk tickets promptly, maintaining excellent communication throughout the… more
- Robert Half Technology (Salt Lake City, UT)
- Description We are looking for a Help Desk Analyst I to join our team in Salt Lake City, Utah. In this role, you will provide essential Tier 1 support , ... Windows and other systems. * Manage and respond to service desk tickets efficiently and effectively. *...Minimum of 1 year of experience in a technical support or help desk role. * Proficiency… more
- Robert Half Technology (Attleboro, MA)
- Description We are looking for an experienced Help Desk Analyst III to provide technical support and solutions for a small business environment. This ... Windows systems, including troubleshooting and resolving issues. * Manage service desk tickets efficiently, ensuring timely resolution...At least 3 years of experience in a help desk or technical support role. * Proficiency… more
- Insight Global (San Francisco, CA)
- Job Description The Service Desk Analyst provides front-line technical support to end-users, ensuring timely resolution of incidents and requests while ... delivering exceptional customer service . This role requires strong troubleshooting skills, effective communication, and the ability to work in a fast-paced… more
- Two95 International Inc. (Wyomissing, PA)
- Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities + Respond to incoming call and e-mail queues ... rights for clients when applicable. + Provide exceptional customer service to all clients. + Utilize the all existing...for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely… more