- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic knowledge… more
- Robert Half Technology (Dallas, OH)
- …and the ability to mentor junior analysts while maintaining high standards of customer service . POSITION: IT SUPPORT ANALYST LEVEL II LOCATION: DOWNTOWN ... Description We are seeking a skilled and proactive Level 2 IT Support Analyst to join our dynamic IT operations team. This role serves as the escalation point… more
- Robert Half Technology (Waltham, MA)
- Description We are looking for an IT Service Desk Technician I to provide day-to-day technical support to our team and communities. In this role, you'll help ... experience for end users. The ideal candidate has 1-2 years of IT support experience, strong problem-solving skills, and the ability to explain technical concepts… more
- Robert Half Technology (Goleta, CA)
- …client's team in Ventura, California. In this role, you will provide exceptional support to resolve technical issues and ensure smooth operations for end-users. This ... converting requests into tickets. + Assign and manage tickets across the help desk team. + Identify patterns in recurring issues and help streamline solutions. +… more
- Robert Half Technology (Salt Lake City, UT)
- Description Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support . ... Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors...systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery,… more
- Robert Half Technology (Gainesville, FL)
- …and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support ... * Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements. * Perform basic troubleshooting… more
- Robert Half Technology (Phoenix, AZ)
- Description * Provide onsite Deskside support to Users with operational and technical support and to meet specified SLAs * Participate in day-to-day operations ... and ensure Service Level Agreement/ Service Level Objectives are...Resolve incidents and requests associated with EUS equipment. * Support Users in connecting or attempting to connect to… more
- Robert Half Technology (Inver Grove Heights, MN)
- Description We are seeking a ServiceNow Support Specialist to assist with managing and resolving user inquiries via the ServiceNow platform. Key Responsibilities: ... issues and escalate complex problems Provide guidance on ServiceNow usage Support administrative tasks such as printing/shipping materials and coordinating room… more
- System One (Tulsa, OK)
- …Oklahoma driver's license and clear driving record The Job + Front-line Customer Service Representative + Provide end-user technical support on all hardware and ... System One has an exciting IT Support opportunity with a partner in the Tulsa,...the ticketing system (in real-time), ConnectWise Manage, and keep service tickets updated in real-time + Maintain backup systems… more
- Georgia Systems Operations (Tucker, GA)
- …has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to personnel and facilities ... for developing and maintaining system policies and processes to support the IT service desk ..., IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst , IT, or Technology. Equivalent Experience : + Associates… more