- WCG Clinical (Cary, NC)
- …metrics related to key client satisfaction, retention, expansion, engagement, general support ticket resolution and help desk satisfaction, and overall ... Oversee Client Experience teams to deliver unified and exceptional service . + Build trusted relationships with senior ...tools, and processes for all client experience functions, including support and help desk operations and strategic… more
- Deloitte (Tampa, FL)
- …practices for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
- MongoDB (Palo Alto, CA)
- …in the organization **Candidate Profile** Required + Experience: + 5+ years in IT end-user support , service desk , or field support + Meaningful ... VIP Support function, responsible for proactive, high-touch ("white-glove") technology support for our most senior leaders and their Executive Assistants… more
- Applied Research Solutions (Washington, DC)
- …systems as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the ... **Description** ARS is looking for a Senior Operations & Maintenance Support . As...Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. +… more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- Capgemini (Warren, NJ)
- …SOPs, KEDBs, operational manuals, and ITIL process documents. Collaborate with the Service Desk for shift-left initiatives and escalation handling. Provide user ... **Job Title:** Senior Desktop Analyst - Technical Desktop Support...practices. Ensure compliance with IT policies, security protocols, and service delivery standards. Generate trend analysis and performance reports… more
- Southern California Edison (San Dimas, CA)
- Join the Clean Energy Revolution Become a Planning, Senior Support at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be ... multiple internal departments, as well as coordinating project schedules. As a Planning, Senior Support , your work will help power our planet, reduce carbon… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- GovCIO (Vista, CA)
- **Overview** GovCIO is looking for a Senior Customer Support Professional (CSP) (IT Specialist) with an active Secret Clearance to provide Tier 2 Level field ... an on-site position in San Diego, CA. **Responsibilities** + Provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more