- Leidos (Norfolk, VA)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... Services team. The candidate will be responsible for direct desk -side support to the customer, troubleshooting and...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- Leidos (Centennial, CO)
- …will provide the highest level of technical support for the IT&C Enterprise Service Desk located at the Centennial office in Denver, Colorado. Customer ... **Description** The ASC **IT&C** **(Information Technology and Communications)** ** Senior Service Delivery Analyst** supports the...of technical support for the IT&C Enterprise Service Desk located at the Centennial office… more
- ES3 (Davis County, UT)
- …ES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands-on experience supporting a wide range of computer, network, ... technicians across ES3's facilities + Coordinate resolution of help desk tickets and escalate complex issues to senior...PM), Monday-Friday Helpful Experience and Skills + Previous help desk or customer service experience + IT-related… more
- UPMC (Pittsburgh, PA)
- … staff, the Intermediate Systems Analyst serves as a key member of the help desk team, providing support for end-user hardware and software issues. This role ... maintaining computer applications and systems. The team operates a Monday-Friday help desk dedicated to delivering timely and effective assistance to end users.… more
- Intuit (Mountain View, CA)
- …we've got a challenge for you! The role of the **Staff** **Executive Technical Support Analyst** is to assist our most senior level C-Suite Executives and ... with superior technical skills are essential to providing a "high touch" level of support to the senior executives. **Responsibilities** + Serve as primary … more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …Personal Computer experience including customer service call centers, Command Center and Service Desk operations + 5+ years of experience as a Service ... adapt to a growing and diverse delivery operational environment. + Full understanding of Service Desk operations and Customer operations. + Ability to work with… more
- ChenMed (Houston, TX)
- …within ChenMed electronic device policy guidelines. + Assists with and updates assigned support service requests. + Collaborates with IT market leaders to ... in A+ and N+ preferred, additional Certifications a plus + Prior IT Help Desk or Desktop Support experience required + Experience with VPN, firewalls, DNS,… more
- Stanford Health Care (Newark, CA)
- …Provide tier-2 support of application incidents reported through the help desk + Provide analytical assistance to junior team members to resolve application ... a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact Center, and Telephony technologies, as well...is organized and has experience interacting with junior and senior stakeholders. **This is a Stanford Health Care job.**… more
- Mindex (Rochester, NY)
- …(NYS Regional Information (RICs), BOCES, direct districts and customers for Mindex product support . The mission of the Service Delivery team is to exceed ... growing- Are you next to join our team? The Support Specialist provides exceptional support to partners...Essential Functions: + Triage customer chat requests and help desk tickets for Mindex product applications including server and/or… more
- SitusAMC (Denver, CO)
- …problems to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, ... to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and...resolve or escalate accordingly + Provide technical assistance and support for incoming queries and issues related to computer… more