- Rocket Software (Rogers, AR)
- …by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + Provide level 2 ... in what they're doing!** **Job Description Summary:** As a Senior IT Support Specialist for Rocket Software,...IT Service Desk Specialists, IT Service Desk Specialists and IT Support… more
- EPS Corporation (Dahlgren, VA)
- …+ Six (6) yearsof professional experience in Industry, Federal, or DoD Help Desk Support . + Hands-on experience withBMC Remedy,ServiceNow, or similar help ... Senior Customer Technical Support Specialist -...have a strong background in Federal or DoD help desk environments and a proven track record of delivering… more
- HCA Healthcare (Asheville, NC)
- …matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides ... **Introduction** Do you have the career opportunities as a Senior EHR Support Analyst -Cerner you want...subject matter experts and services resources and the enterprise Service . Desk in managing resolution of… more
- Serco (Herndon, VA)
- … Manager, Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk ** , **Field Services** , and ... support tools and platforms. + Champion Serco's customer service standards and quality policies. + Ensure SLAs are...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- Crate & Barrel (Northbrook, IL)
- …Create and maintain knowledge base documentation for use by the Digital Workplace, End User Support , and Service and Operations Desk team members. + Provide ... an inclusive mindset to join our team as a Senior End User Support Engineer. As the...technical training to Service Desk , Operations teams, and relevant parties. + When necessary,… more
- Bright Horizons (Newton, MA)
- The Senior Applications Specialist - Support role...service care. The individual will help manage a support desk ticketing system and inquiries from ... better customer service and to provide the service more efficiently and effectively. + Provide support...+ Complete and maintain internal knowledge base documentation for support desk staff. Ensure that internal knowledge… more
- Brockton Hospital (Brockton, MA)
- …KNOWLEDGE & SKILLS: . Ability to use and configure Halo ITSM (or an equivalent service desk system) for managing incidents, service requests, workflows, and ... makes a difference? Signature Healthcare is seeking an IT Senior Technology Support Specialist to join our...+ Experience (Type & Length): 5-10 years in a service (help) desk environment + Certification/Licensure: +… more
- PennyMac (Carrollton, TX)
- …of homeownership through the complete mortgage journey. A Typical Day The Senior Client Support Specialist - Third Party Origination provides advanced ... guidance, direction, and training for TPOs as needed. The Senior Client Support Specialist will : +...banks and/or credit unions + Work experience providing user support services + Highly effective customer service … more
- Deloitte (Tampa, FL)
- …practices for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support , Contracting, and Negotiations + Assist with deal desk ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
- MongoDB (Palo Alto, CA)
- …in the organization **Candidate Profile** Required + Experience: + 5+ years in IT end-user support , service desk , or field support + Meaningful ... VIP Support function, responsible for proactive, high-touch ("white-glove") technology support for our most senior leaders and their Executive Assistants… more
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