- Terracon (Olathe, KS)
- …be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon ... A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, Full… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician...are hiring a ** Senior Service Desk Technician** to provide high-quality IT support ... but with increased efficiency, technical depth, and independence. The senior technician demonstrates best practices in ticket handling, knowledge...+ Participate in after-hours support rotation. + Support onboarding of new service desk… more
- RxBenefits (Birmingham, AL)
- … support and onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. + Conduct performance ... senior management. + Manage first and second level support incidents and escalate the rest to senior...+ At least ten (10) years' experience in a service desk or PC support … more
- Dayton Children's Hospital (Dayton, OH)
- …- Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support for customer issues ... reported issues primarily by answering the service desk phone hotline but may receive support ...for the majority of received issues; escalating to more senior resources as required. The analyst is responsible for… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- TEKsystems (Bartlesville, OK)
- …documentation, including Knowledge Base articles and FAQs. Skills Help desk , Help desk support , Service desk , Troubleshooting, Active directory, ... Description We are seeking a skilled and service -oriented IT Support Specialist to join...10, Phone support Top Skills Details Help desk ,Help desk support Additional Skills… more
- TISTA Science and Technology (MD)
- …problems. Qualifications + 8+ years of experience working in a customer-facing technical support role, including Service Desk /Help Desk /Desktop ... Overview TISTA is seeking a full-time Service Desk Team Lead to provide...Desk across all tiers, providing hands-on Tier 3 support , and leading a team to resolve complex technical… more
- SAIC (Vancouver, WA)
- …+ Oversee quality of all support services provided by the service desk , including customer engagement, timeliness of resolution, escalations, ticket ... with guidance provided by the IT Contract Supervisor. + Support the service desk staff...serving as the escalation point for junior, mid, and senior -level technicians and by tackling complex issues requiring advanced… more
- Marriott (Bethesda, MD)
- … including infrastructure, applications, and technical services + Direct experience with enterprise service desk support technologies and automation + Proven ... with the Global Command Center, the Director, Global Deployment Support will partner with the Senior Director,...and one or more of the following: + Technology support within a Service Desk … more
- Rocket Software (Rogers, AR)
- …by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + Provide level 2 ... in what they're doing!** **Job Description Summary:** As a Senior IT Support Specialist for Rocket Software,...IT Service Desk Specialists, IT Service Desk Specialists and IT Support… more