- General Dynamics Information Technology (Washington, DC)
- …(AA) or Associate of Science (AS) degree **Experience** + **8+ years** of related IT support experience ( Service Desk , Deskside Support , VIP/Executive ... Desk Technician V** , you will provide mission-critical support to the GDIT"s Government Client, leading and managing...Executive Support Team + Provide white-glove technical support to senior executives and VIP stakeholders… more
- Beth Israel Lahey Health (Charlestown, MA)
- …management. This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, ... resolving, and timely follow up of service requests/incidents. The Senior Field ...related work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting… more
- Taiho Oncology (Pleasanton, CA)
- …service excellence and hands on infrastructure at Taiho Oncology's Pleasanton, CA office. Support the Service Desk and escalations, manage Intune/DUO and ... that blends operations, security, and mentorship. Position Summary: The Sr . Specialist, IT Service Delivery & Infrastructure...and coordinate with the Level 1 ( Service Desk ) and directly provide Level 2 (Desktop Support… more
- Cargill (Atlanta, GA)
- …day. Join us and reach your higher purpose at Cargill. **Job Purpose and Impact** The Sr . Director, Service Desk & Field Services leads the global strategy, ... self- service support model - eliminating the need for traditional service desk operations. Customer-Centric Service Leadership: + Champion a… more
- Leidos (Fort Belvoir, VA)
- …customer. Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in ... **Description** This ** Senior ** **IT Service Management (ITSM) Problem...IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent… more
- Comcast (New York, NY)
- …nine countries and can insert advertisements around the world. **Job Summary** The Deal Desk Sr . Analyst plays a key role in driving operational excellence ... ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for… more
- Insight Global (Arlington, VA)
- Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... up and manage Intune environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3 support tickets (6-8 per day, typically… more
- GE Aerospace (East Cleveland, OH)
- …Act as an escalation point for all requests and incidents coming in from the service desk and L2 support teams. Partnering with various stakeholders ... Technical Operations function in the Collaboration group as a Sr Staff, Systems Administrator. This role is responsible for...and knowledge. + Investigate the possibilities of automation for self- service of end user support . + Act… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...us special and impactful. **The Opportunity** As a dedicated Senior Property Adjuster, you will work within defined guidelines… more
- Leidos (Meridian, ID)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as… more