- BlackRock (New York, NY)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, and ... funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager** will lead the Global...Service management proficiency** : 8-10+ years in IT support with hands ‑on ITIL practices (Incident, Request, Problem,… more
- Ricoh Americas Corporation (Simi Valley, CA)
- …�. High School Diploma (or equivalent) with additional education preferred �. IT Help Desk Support experience (application & hardware support ) �. Technical ... and features and aid in mapping devices. �. Utilizes support resources to minimize field service dispatch...to a new location only with approval through the SR process. �. Manage on-site hardware inventory. �. Manages… more
- HCA Healthcare (Henderson, NV)
- …set of applications to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program… more
- Sunstates Security (Raleigh, NC)
- …in the help desk ticketing system + Escalate complex issues to senior IT staff or vendors as appropriate Technical Expertise + Strong knowledge of iOS ... Mobile Device Support Specialist (#10) Raleigh, NC, United States of...workflows + Experience working with telecom carriers and mobile service plans + Experience with IT help desk… more
- The County of Los Angeles (Los Angeles, CA)
- …in a highly responsible capacity at the level of Los Angeles County's class of Senior IT Technical Support Analyst** Option II: Four (4) years of experience ... configuring, testing, troubleshooting, and repairing client computing devices or software in a help desk /desktop support role with a minimum of two (2) years as… more
- Access Dubuque (Dubuque, IA)
- …Representative Sr Sedgwick Care Team Representative Sedgwick Disability Representative Sr Sedgwick Customer Service Representative Cottingham & Butler/ SISCO ... Service Representative Cottingham & Butler/ SISCO Disability Representative Sr . Sedgwick **Share this Job** Sedgwick **About the Company** **Career Development**… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …+ Apply specialized subject matter expertise in one or more areas of service desk operations. + Facilitate and manage video teleconference events using ... and Development. Link Solutions is seeking a Computer User Support Specialist ( Senior -Level) to join our team...required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening or… more
- TEKsystems (Dallas, TX)
- …as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team Lead ... Description The role of the Senior On Site Support Technician is...and Management. * Record, track, and document the service desk request problem-solving process, including all… more
- HCA Healthcare (North Miami, FL)
- …preferred banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + ... performs front desk duties as assigned. Demonstrates excellence in customer service and patient satisfaction. **DUTIES INCLUDE BUT NOT LIMITED TO:** + Practices… more
- Waystar (Louisville, KY)
- …Tier 1 workflows or documentation. Service Management & Communication + Serve as a senior point of contact for IT support requests via Jira Service ... **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior -level Tier...support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not directly responsible for Tier 2/3… more
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